System Analyst
Enhanced pharmacy management software allowing pharmacists to focus on patient-centric activities through the centralized maintenance and distribution of provincial formularies, retail pricing, health professional and medication records.• Designed SSIS automated packages to extract, load, transform, and pre-validate external data sources into / within SQL Server databases, improving efficiency and reducing potential errors. • Lowered error rate to <3% for production databases through continuous SSMS SQL query enhancements that detected and prevented inconsistencies.• Standardized existing records into a format that maintained national and provincial compatibility.• Improved data quality through ongoing data cleansing activities including adding missing information, removing duplicates and obsolete records and updating existing records.• Added significant value to Shoppers Drug Mart operations through transformation, error detection, transferring and reporting of proprietary pricing to individual Prince Edward Island pharmacies.• Recognized with TELUS BRAVO Award (2018) for excellence in data integration across 3 software platforms. Within tight deadlines, completed special projects that ensured accuracy and compliance with new legislated generic drug pricing in Canada.Business Analyst 2007 - 2009Analyzed and produced written requirements to merge multiple regional software systems into a single national platform. Collaborated with the Modelling team to improve database schema design.• Received STARS@EMERGIS Award for identifying and acting upon an opportunity to turn around a chain pharmacy’s dissatisfaction following a software conversion.• Improved existing tools and techniques by producing clear and concise user stories and scenarios.• Solicited feedback from pharmacy chains, ensuring their unique operational needs were covered by the application software requirements.