Cathy Davey Email and Phone Number

Day to day operations of busy legal office. Training of new staff of administration process and procedures including reception duties. Responsible for handling client account queries and complaints. Develop and implementations of all workflow process and procedures and forms both hard copy and fillable pdf e-signature documents to save to system database. Creating invoices of Office and statements of Trust accounts. Process of wages in MYOB. Develop and implement new data sheet to allow solicitors to know at once the amount of combined legal aid grants available to individual client matters at any time. Use of Word, Excel, Outlook and Leap legal software. Creating own precedents using Office and Leap.