Cathy Drager Email & Phone Number

Plymouth Meeting

Oversee QA team of Analysts and Automation Engineers in all aspects of test planning and execution of desktop, web, and mobile applications, managing both onshore / offshore staff. Lead 1:1 meetings, quarterly performance check-ins, and annual reviews for 14 team members. Collaborate and nurture partnerships across the organization with stakeholders on IT, product, and development teams, serving as a liaison. Communicate release testing status to senior leadership. • Built QA Analyst and Automation Engineering team from the ground up; sourced, screened, and hired onshore / offshore staff. • Started the organization's automation efforts, leading all automation activities, from building initial framework and setting daily priorities to executing regression testing and managing automation backlog. • Shifted focus from manual QA to automation engineering and directed training efforts to enhance team's skill set. • Expanded the automation effort to include mobile automation for company's member mobile app (iOS and Android).

Plymouth Meeting

Led all manual testing, planning, and execution activities for the organization's member website. • Developed and implemented company's first test management process. • Played integral role in the initial launch of the organization's wellness site, delivering on schedule and to great success. • Assumed greater responsibility with time, hiring and mentoring QA Interns.

• Using Agile Methodology, developed overall testing strategy and detailed test cases for proprietary applications (Assessment and Performance Management). • Collaborated with Business and Application Development teams. • Executed manual test cases. • Identified and analyzed system defects.

• Led the Quality Control team in all test plan build activities for the eCommerce and Mobile applications. This included overseeing requirement reviews, manual and automated test plan builds, and maintaining all testing assets in Quality Center and Quick Test Pro. • Managed the test execution activities of the testing team for each monthly release, including the execution of both manual and automated test scripts. In addition, completed the analysis and triage of defects (1,000+ in 2011) and reported daily on the status of each release. • Served as a liaison between the Business, Applications Development, and Release teams. • Completed resource planning for build and execution cycles and supervised the daily activities of both internal and external testing resources.

• Developed overall testing strategy and detailed test cases for new eCommerce application. • Executed manual test cases. • Identified and analyzed system defects. • Trained and mentored QA, Applications Development, and Business Teams on Quality Center basics, modular test case development, test execution, and defect process flow. • Supported various project teams on test planning, test execution, and defect flow, including Customer Relationship Management (CRM), Digital Warehouse Technology (DWT), and Product Information Management (PIM) applications.

• Designed and developed application software for QVC Germany’s International Shopping System (COBOL). • Wrote functional and technical specifications. • Developed and executed test plans. • Collaborated with Germany’s Business and IT teams.

Master'S Degree, Counseling Psychology

Bachelor Of Arts - Ba, Behavioral Sciences