Cathy Eberhardt Email & Phone Number

Earth City, Mo 63023

HVAC distributor of Carrier, Bryant and Payne residential and commercial products throughout the Midwest. Utilizing the capabilities of Epicor P21 software, and Excel data analysis, I successfully combined the job responsibilities for three agents into one without jeopardizing performance, and keeping fill rate above 97%• Planning, Forecasting and Creating stock purchase orders for OEM Equipment Accessories and OEM parts for all locations.• Demand purchasing for direct ships and non-stock items.• Utilize SAP and JD Edwards C10 interface daily to track and expedite purchase orders, research products, obtain pricing and product availability, etc. for Carrier Equipment Accessories and parts.• Successfully maintain an average fill rate of 97-98%, controlling approximately 3 million dollars of Carrier Parts inventory.• Extensive use of Excel daily for Data Analysis and report creation for management and team use.• Item Management: o Setup and maintenance of new items in P21 database.o Tracking and analysis of discontinued and superseded items.o Transferring item history from discontinued items to new items.o Utilize excel to create imports for updating pricing, min/max settings, and other item specific information.• Department liaison, and primary contact for purchasing use of , "Informediate" software, a Web Query Report Wizard program. • Creat and maintain purchasing procedures for training and system documentation.• ERP Software (P21-Epicor Prophet 21 Distribution Software, and Absolute Value Distribution Software)

Earth City, Mo

Utilizing CSS software, and Salesforce.com analyze data to validate business requirements for Yellow Pages print book.

Fenton, Missouri

Nationwide Sporting Goods Distributor through dealers, ecommerce, and brick and mortar stores.• Managed the order processing department, of 5 associates that supported all ordering functions, fulfillment, invoicing, and customer service.• Entered, routed and tracked shipments to ensure customer satisfaction.• Extensively used Excel, creating bills of lading for shipping, and spreadsheets for data analysis.• Analyzed data to reconcile customer shipments and invoices.• Assisted in the management and daily operations of the warehouse, doubling the number of orders processed daily from 1000 to 2000 orders a day.• Initiated and implemented inter-department cross-training effectively managing the increase, and flow of customer orders from receipt to completion.• ERP Software (NetSuite)As order processing manager at Sportsman’s Supply Inc. I was able to improve department function and performance, implement inter-department cross-training, and initiate a new training position for the processing of Amazon orders when received by the warehouse.

Chesterfield, Missouri

Item Setup Supervisor• Category, Content, and Item Management:o Created and maintained product hierarchy. o Managed the research, collection, and data entry of product information for 15,000+ new items yearly. o Maintained the integrity of all items in the data base.o Performed extensive data analysis.• Managed the Item Setup Group of 3-7 associates that supported all data entry of new items company wide.• Active in the development, design, and implementation of a new item setup program.• Resolved all item inquiries from customer service, and sales reps daily utilizing outlook, and item management software.• Trained new sales representatives during quarterly new hire training seminars on the process and procedure for requesting new items, new suppliers, and completing customer supply contracts. • Collaborated directly with Vice Presidents, department managers, and outside consultants on special projects. • ERP Software (JD Edwards)As a supervisor at Crown Packaging Corp, by re-designing and upgrading the new item data entry program, implementing a daily check and balance procedure, and holding each individual accountable for their work, I was able to successfully reduce my department personnel from 6 associates to 3 associates while increasing accuracy, performance, and productivity.

Chesterfield, Mo

Purchasing Agent / Buyer • Authorized and expedited purchases for stocking inventory, and direct shipments from supplier to customer.• Forecasted, planned, and purchased consignment inventory for all branch locations.• Managed a stocking inventory of $1-2 million dollars for 13 locations, maintaining a 45-50 day inventory with an average fill rate of 98%.• Researched, and recommended suppliers; negotiated pricing; maintained price comparisons, and supplier performance files.• Reconciled vendor invoices and purchase order discrepancies.As a buyer at Crown Packaging Corp, I successfully managed the “Ranpak” program from launch to one of Crown’s top line suppliers, purchasing for 15+ branch locations nationwide, forecasting and building truckload shipments for inventory, routing and tracking shipments.

Greater St. Louis Area

Manufacturer and wholesale distributor of 3 ring binders, presentation folders, binding machines and office supplies. Responsibilities included but not limited to Demand purchasing for direct ship orders as well as supply orders for stock.

Greater St. Louis Area

Heating and Air Conditioning Distributor. Responsibilities included but not limited to support to Operations Manager, including report generation, systems operations, daily backup of system.

Greater St. Louis Area

Wholesale distributor of printing and imaging hardware, printer, copier and fax supplies, data storage media products and computer accessories. Responsibilities included but not limited to generating daily buying report for stock replenishment; coordination of cycle counts with warehouse manager; track and correct receiving and shipping errors; vendor returns; and yearly inventory.

Equivalent To Associate Degree, Business Administration

Diploma, Academic

Activities and Societies: Junior Varsity Swim Team, Varsity Diving TeamCompleted enough course work and credits to graduate early and go.