 * Provided stock steel pricing to customers * Provided pricing on steel sheets that needed to be sheared or machined * Negotiated lead time for customers

• Provided customer service support for three (3) sales engineers in three (3) geographic areas• Handled daily order placement, issues and communication with all customers in assigned geographic territory• Created projects and entered products for quotation and order purposes• Analyzed expired county bid pricing to determine what competitors charged to help determine what new pricing levels should be to win the new annual bids • Prepared pricing for annual county pipe bids• Discussed piping applications with customers • Quoted pricing on pipe with dealers, contractors and end users• Negotiated ship dates with geographic plants to meet customer’s construction requirements• Resolved customer complaints• Processed credits on returns or invoice problems• Assisted outside sales engineers with special projects• Transfer DOT bids from quick quote form to specific breakdown for plants to manufacture correctly• Followed up on quotes to close out ones that had expired and enter orders on winning bids • Provide invoice to customer when asked• Created a monthly document for sales engineers that showed orders that shipped vs. those that had not • Chronicled all e-mails and notes to specific projects, quotes and orders• Set up new accounts for companies that had not previously ordered• Collected proper documents needed for tax exempt accounts

• Handled daily order placement, issues and communication with house accounto Upsold same customer on other products (they were not aware that Chase manufactured)o Received orders through Ariba (order system), reconciled orders to be sure they were correct and then updated system to give accurate shipping and delivery dates for new store and remodeled stores only• Provided inside sales support to two (2) outside field representatives• Quoted projects from blue prints and door take off drawings• Discussed project applications with callers to determine which door best suited their needs• Order entry of all purchase orders pertaining to specific accounts into Oracle system• Negotiated orders and ship dates with customers• Handled day to day order activity with international customers • Resolved customer complaints

• Responsible for all accounts receivable and maintained accounts payable• Discussed courses and registered people for them• Resolved customer issues

• Traveled to job sites and met with customers on projects• Supervised the maintenance contracts with end users including scheduling of staffing, setting amount of work to be done each weekend, resolving day to day issues and following up with customer• Performed on-site conveyor system audits for customers• Created a document to efficiently summarize audit findings

Inside Sales •Trained new sales associates• Quoted projects for outside sales force• Developed and implemented a streamlined approach to quoting• Assisted in the scheduling project installations with Installation Manager Outside Sales• Effectively developed several new territories by cold calling prospects resulting in new customers• Developed several accounts that became anchors for specific territories • Sold allied material handling products at a profitable margin• Sold pallet handling and package transportation conveyor systems as well as stand alone systems