Cathy Henderson Email and Phone Number

HR BP 50%:Interface/SPOC to the SBU Head of HR for the rollout of all Global Initiatives at the local BU level Promotion process, performance management, professional development and training, etc.Reconciles Global initiatives with local compliance needs as well as local Leadership desires.Ensures all the Global HR processes are effectively runBe an effective member of the Leadership Team –“A seat at the table”Ensure the day to day HR processes are run and brings value to the businessLeverage the full use of NA HR Shared servicesHR DP 50%Interface/consultant to the Local SBU HR Lead for assistance (as applicable) with the rollout of all Global Initiatives at the local BU level –Promotion process, performance management, professional development and training, etc.Assists SBU HR Lead in reconciling Global initiatives with local compliance needs as well as local Leadership desires as they apply to, impact or can be supported by internal shared services initiatives and/or tools, processes, etc.Front end/account manager to Shared Services. Ensure the day to day HR processes, are consistently being evaluated for efficiency and bring value to the employee experience.Leverage the full use of other NA HR Shared services teams as needed.Proud to be working working for a company where People matters , results count.Capgemini Business Process Outsourcing (BPO) solutions have helped some of the world’s largest, multinational corporations transform their businesses. With its unique combination of best-in-class processes, industry leading technology and highly skilled people, Capgemini BPO solutions consistently deliver new levels of productivity, implement new business models, and boost business results that are aligned with client objectives. www.capgemini.com/bpo

HR Generalist position for leading private provider of receivable management business process outsourcing. Interfaced with business leaders to drive operational and strategic HR initiatives to improve organizational effectiveness, encompassing 300+ employees at the Sarasota office. Devised and executed policies, processes and programs to provide employee-oriented, high performance culture that emphasizes quality, productivity and goal attainmentManaged VWA’s multistate HR policies and processes for 300+ exempt and nonexempt employeesInvolved with recruitment and retention, education and training, compensation and benefits administration.Oversaw unemployment and Workers’ Compensation cases.Introduced new recruiting, hiring and onboarding processes, reducing turnoveroRecruited, interviewed, and hired -- Over 900+ interviews conducted for 300 hires. oManaged job posting process through recruiting tools and resources such as: Career Builder, Suncoast Workforce (Sarasota and Venice), Employ Florida, Employee referrals, Job Fairs, College/University recruiting, and Temp. Agencies, etc.oShared insight and developed pre-screening interview process for large-scale hiring which resulted in higher quality staffing with significant reduction in time investment for managers during onboard process.Administered core and supplemental insurance benefit programs, including the ESOP and 401k plans.Achieved 100% timely performance appraisal delivery for all employees.

Managed and owned a private hotel chain overseeing 30 direct reports. Responsible for recruiting, training, payroll, accounts receivable, accounts payable, reservations, marketing and public relations. Leadership of Human Resources practices and objectives to provide a high performance culture that emphasizes on quality, overall administration, productivity standards and meeting annual room rental goals.