Cathy Houser Email & Phone Number

Escondido, Ca

Inside sales, technical support and customer service. Maintain high call and online chat volume including sales with support on thousands of products. Excellent communication and follow through with ability to determine customers needs. Able to quickly learn all new product lines with ability to immediately assist and promote to our customers. Responsible for company's corporate account line with additional sales to 300+ locations. M2M, Excel, Word, Outlook and 10-key.

Temecula, Ca

Responsible for selling all facets of treatment to 2M annually. Coordinating & scheduling treatment. Credit & Financial arrangements. Insurance benefits, coordination and follow up, A/R, collections, negotiations & reconciliation. Marketing; internal, external, trade shows & community representative. Building long-lasting relationships to retain patients, build repeat business & acquire new referrals. Liaison for Medical & Dental coordination of care. Maintain office Calendar & coordination of business travel, meetings & luncheons. Daily/Monthly reports & spreadsheets. Plan meetings, agenda & minutes. Maintain calm direction & production under stressful & short deadlines while meeting goals. Patient Newsletters, Promos, Website & Videos. Maintain strict confidentiality. H-R, Greet public, Order supplies, cash handling & mail. Screen calls & appointments to Owner. Annual continuing education. Team Building.OSHA, HIPPA and CPR Certified. Excel, Word and Outlook.

Murrieta, Ca

Managed & operated off-site Elementary school site with supervision of students, teachers & parents. Collected & reviewed all teacher grade books & reported to district office. Held enrollment of classes & assisted parents in registration, ordered & maintained supplies, organized sales & donations. Reports & open communication with teachers, parents, management & district office. Implemented donations program to aid in funds for students. Maintain strict confidentiality. Taught High School Year Book Class. CPR and EPI Pen CertifiedAdministrative Assistant to Program Director Providing excellent customer service by greeting public, answering phones, office organization, filing, reports and assisting teachers and students as needed. Typing, copying, office machine maintenance and data entry. Excel, Word and Outlook.

Administrative support to principal, Attendance clerk, Administrative Secretary, Teachers aide, One on One Student Aide, Campus Security, and Crossing guard. Excel, Word, Outlook, Switchboard and 10-key.

San Marcos, Ca

Manage department & collection activity for 300+ accounts, customer satisfaction, financial statements, collection reports, executive presentations, spreadsheets, budgets, quarterly & annual schedules, budgets, handle difficult & international collections & negotiations. Responsible for hiring, terminations & reviews. Maintain open communications with sales, managers and customers. Excellent phone skills. Key player in company wide software conversion. Vice Chairperson for company’s Volunteer Committee. Excel, Word, Power Point, Outlook and Franklin Quest. A/R SpecialistAccounts Receivable, account reconciliation, data entry, 10-key, reports, filing and excellent customer service.

Business

X-Ray Certification, A