Cathy Mcconnell Email and Phone Number

Executive Coaching, Career Transition Consulting, Leadership DevelopmentAs an Executive Coach, my clients include managers and executives from various industries including the automotive industry, retail and financial services. I provide support, encouragement and challenge to each client. For those individuals who sincerely desires change and are committed to making that change, I help them to:-Identify issues and opportunities-Draw on their strengths and past accomplishments-Design a new approach for the future-Make transformational change

As an experienced, certified executive coach, I provide coaching to business leaders that is based on partnership, encouragement, challenge and change. Through powerful questioning, I seek to understand the individual’s needs, and help them to reach further and achieve more.

Felix Global Corp. specializes in delivering customized solutions that address the needs of each company’s unique culture. We use our expertise in Leadership Development, Career Transition, Assessment & Measurement and Organizational Consulting to offer business solutions to execute the overall corporate strategy of some of the most successful organizations in North America.My role as a Career Transition Consultant, includes:1. Commitment to clients2. Awareness of industry trends3. Certified coaching, advice or counsel as appropriate to the client's needs to provide career management solutions aligned to their unique and individual needs and goalsI bring to each client relationship more than 25 years experience in retail management; 10 of these at the executive level. As an experienced executive and business coach, I am an Associate Certified Coach (ACC) and a member of the International Coaching Federation (ICF)

Led the development and implementation of high performance sales leadership and selling skills programs for retail stores and Home ServicesDeveloped and established a program for service standards based on customer insight

Established a new Business Capability/Human Resources team focused on building business capability through talent development, strategic planning, the development of streamlined processes and tools and culture change >Established and led various committees to provide corporate governance in the areas of Health and Safety, Retirement

Led the transition of the credit card business following the sale of the Sears Credit Card portfolio to JP Morgan Chase, establishing a working relationship between Sears and Chase teams and working together to build and execute an enhanced Sears Card Loyalty Program

Led the sales development for existing and new licensed businesses (e.g. Optical, Portrait Studio, etc.) and Food Services through relationship management between the Specialty Business team, internal teams (store operations, store planning, marketing) and the external companies who owned and operated the Licensed Businesses.