Processed dental claims according to the provisions of our insured's policies. Placed phone calls to members and providers, obtaining missing information needed to process claims. Requested diagnostics from provider office for review by our internal consultant.

starting new position on 10/14/2013 as a front end specialist.Tested plans that were set up in our system prior to them going over to the "live" system, ensuring that plans are processing correctly in a test environment per the plan holders case document.

• Received incoming documentation through email and paper mail and used company directed processes and internal software programs to place into system for processors to work, ensuring completion within 24 hours of receipt.• Supported benefit package change and voluntary life term reports by entering new benefit package and term dates, verifying for accuracy.

Processed medical claims for services rendered.

Ensured that merchandise was show cased per the floor plans received from corporate head quarters, assigned work to associates, made sure that set up of displays is done correctly.