Cathy Miller work email
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Cathy Miller personal email
A skilled and creative management professional with over 20 years of broadly based experience in the telecommunications industry, with an emphasis on the development, delivery and training of order to cash solutions and new product introduction.Proven expertise in the analysis and determination of the corporation’s business needs; the translation of those needs to supporting documentation, and the management of the solution through to implementation. Passion for the challenge of new projects and energized by working in pioneering roles. Considered by internal and external clients to be a pro-active team player, facilitator and change manager who focuses on understanding the business needs, building rapport and providing cost effective solutions.Specialties: Talent Management, Process Re-engineering, Communication, Organizational, Relationship Building, Innovative, Analysis, Facilitation
C. Miller Business Services
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Independent Business OwnerC. Miller Business Services Feb 2014 - PresentFreelance proof reader of large documentation ex. training manuals to ensure that author’s documentation deliverables/quality are met; clarifying wording, validating concepts where unclear, correcting grammar/spelling errors, structure/format, etc.
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Field Services Operations Analyst (Fsoa)- Ors Project DeliveryBell May 2012 - Feb 2016Toronto, Canada AreaProject managed initiatives within the Shared Services organization delivering new product outright sale offerings to Field Service teams. -
Project Specialist-Take To Market-BrsBell Oct 2011 - May 2012ScarboroughProject managed initiatives within the BRS Call Centre organization.
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Specialist-Performance Management And Internal Hr-BrsBell Aug 2011 - Oct 2011ScarboroughFacilitated and supported leadership teams with the Performance Management process to ensure standardization across BRS Ontario Call Centres
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Sales Coordination Manager-BbmBell May 2010 - Aug 2011Supporting the mid market Sales Team in the areas of problem resolution, facilitating the completion of non-standard deals and providing Level 1 support for process queries and identification of processes that require re-engineering.
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Associate Director-Learning And Performance TeamBell Canada Jul 2009 - May 2010Managed a team of 7 Learning and Performance Consultants and 14 unionized Trainers in support of the Bell Business Markets (BBM) in Ontario and Quebec
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Associate Director, Enterprise Training TeamBell Sep 2008 - Jul 2009Managed a team of 34 unionized Resource Associates and 2 Team Leaders in Ontario and Quebec accountable to provide training and coaching to Customer Service Centre Agents
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Associate Director, Communications/Business AnalystBell 2005 - Dec 2008Accountable for the analysis and re-engineering of outright sale process; communicating and negotiating polices and processes to ensure the efficiency and cost effectiveness of Enterprise business
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Associate Director, National Business AnalystBell Canada 2002 - 2005Accountable for the identification of National process improvements, development and facilitation of solutions through internal and external partners
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Business Information AnalystBell Canada 1999 - 2002Accountable for the analysis, development and communication of product and process information meeting both internal and external Customer requirements
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Marketing Process ManagerBell Canada 1997 - 1999Accountable for the analysis, development and communication of product and process information to meet internal Customer group requirements
Cathy Miller Skills
Cathy Miller Education Details
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General Arts -
Bell Institute For Professional DevelopmentGeneral Telecommunications And Leadership -
Business Analyst-Masters Certificate
Frequently Asked Questions about Cathy Miller
What company does Cathy Miller work for?
Cathy Miller works for C. Miller Business Services
What is Cathy Miller's role at the current company?
Cathy Miller's current role is Independent Business Owner at C. Miller Business Services.
What is Cathy Miller's email address?
Cathy Miller's email address is cm****@****tico.ca
What schools did Cathy Miller attend?
Cathy Miller attended University Of Toronto, Bell Institute For Professional Development, York University - Schulich School Of Business.
What skills is Cathy Miller known for?
Cathy Miller has skills like Workshop Facilitation, Analysis, Business Process Re Engineering, Organizational Structure, Talent Management, Telecommunications, Team Leadership, Change Management, Project Management, Process Improvement, Unified Communications, Team Management.
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Cathy Cook
Calgary, Ab -
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