Cathy Ode Email & Phone Number

South Holland, Il

• Serve as a certified Substitute Teacher for children in multiple school districts with special needs. • Provide instruction to youth and adults with reading and math disabilities. • Provide mentoring to young adults to promote education and basic life skills.

• Provided the necessary business tools for business owners to apply to their companies. • Supported non-for profits and small to middle size businesses in financial, marketing, human resources, and overall business management services to enhance their organization.• Provide training and seminars to businesses and adults in all areas of business.

• Responsible for the entire production from all sales channels within the center. • Exceeded commercial loan goal by 105% and deposit goal by 125% in 2009. • Exceeded deposit goals for commercial and retail by 115% in 2003 - 2008. • Managed and coached the entire staff.• Managed Profit and Loss of the center to ensure exceptional results. • Performed all phases of the commercial mortgage process for small business owners. • Responsible for all business development activity for the entire assigned area.

• Deepened commercial relationships and acquired new targeted prospects by gaining additional business. • Performed all phases of the lending process and offer other business development. • Trained over sixty staff on commercial updates. • Facilitated seminars for the entire south division to exceed business targets by 125% to goal which was 2nd in the Chicagoland area. • Received the highest level on branch audit for 2001-2003. • Responsible for weekly mailings, targeted call strategies, and reported for the three offices in the south suburbs and Chicago.

Directly supervised sales team and managed the operations department. Coached and motivated sales team through the development of their sales plans and pipeline reports.Coached customer service representatives on referral and sales techniques.Managed the credit process and trained staff on improved and new products.Deepened consumer and business relationships while exceeding business targets. Developed service plan for branch and implemented creative activities to enhance branch and division results by 150% to goal.Managed service issues and concerns for branch and division. Assisted division manager when needed.

Masters, Mba

Bachelor Of Science (Bs), Public Administration