Cathy Ryan Email & Phone Number

Northern Ireland And Whole Of Uk

Identifying my customers specific financial needs, providing independent advice and recommending best-in-class mortgage and insurance solutions from whole of market. Supporting my customers throughout the whole process from initial enquiry to provision of financial product and/or service via liaison with all parties involved.Adherence to principles of TCF (treating customers fairly) and strict compliance to regulatory framework. 100% retention of customers, many who have been with me for over 7-8 years.

Identifying customer needs, giving advice and recommending tailored mortgage solutions and supporting financial products.Training, mentoring and supporting FS colleagues to ensure they were maximising all Financial Services opportunities

Responsible for the performance of 6 branches. Duties included the recruitment, training, development and management of Branch Mortgage Brokers and Estate Agency staff.Ensured adherence to FSA compliance standards and promoted customer centric, sales focused environment.

Advising and recommending mortgage products and services to customers from a single provider, tailored to their specific situation and requirements.