Directed vendor teams in Pittsburgh and India responsible for verifying and organizing merchant provided product data for display on Google Shopping and for use in machine learning search & advertising algorithms. Wrote engineering specifications, designed and implemented automated & manual, unit & integration test plans, and prioritized bug fixes for all vendor tools. Supervised the creation of all training plans, work guidelines and other documentation.Using internal SQL based, spreadsheet and data reporting tools, developed metrics to measure efficiency and accuracy of both vendor work and machine learning based algorithms. Worked with engineers and statistical analysts to implement the metrics then developed improvement plans for tools and processes based on those metrics. Over the last 12 months launched 8 new or substantially revised processes, involving multiple global vendor and engineering teams and improved efficiency by 10-150% on all processes. Developed project plans and tracked work for multiple engineering teams for projects related to Google Shopping merchant data; including a Shopping Metadata-wide metric involving 10+ processes and 8 other program managers. Tracked progress quarterly and annual Objectives and Key Results for Shopping Knowledge Graph team.Ensured that all tools and data shared with the vendor teams or displayed externally met the Google standards for privacy, security & restrictions from external data contracts.

Reporting to the Vice Presidents of Project Management and Engineerings for the global Google Shopping organization:Managed the headcount allocations for 800+ people across 40+ engineering, testing, project management and operations teams in Pittsburgh, California, Zurich, Waterloo, Florida, India & China. Made timely & actionable data available about current allocations and openings to managing directors and Recruiters participating in an internal bidding process. Because the data for our team was consistently high quality was invited to serve as a tester for internal reporting tools. Identified and tracked dependencies for annual & quarterly team objectives across all Shopping teams. Managed a set of weekly & quarterly executives reviews which prioritized current and future progress, risks and dependencies for all projects. Communicated all decisions to the Shopping org and tracked action item progress.Managed the corporate launch process for Shopping, so that all legal, privacy, marketing, latency and engineering review requirements were met prior to launch. Built an automated system that notified project management and technical leads of deficiencies before scheduled launches; flagged at risk launches for executives; and surfaced significant successful launches to corporate leadership. For annual budget process, worked with corporate finance team to identify and translate into corporate reporting formats previous years’ and new requests for non-headcount expenses & contracts.Maintained automated Shopping-wide mailing lists, calendars, and wikis that took were sensitive to varying corporate data access level requirements for managers, leads, full-time employee, contractors and interns. Organized annual leadership summits held in Zurich, Mountain View and Pittsburgh. Worked with leads to created invitation lists, agendas and outcomes documentation. Supervised administrative team for all venue, travel and fun activities arrangements.

In addition to standard Administrative Assistant responsibilities related to calendaring and travel for one Vice President, one Director and 3+ Managers: Served on promotion and calibration committees to evaluate the performance of executive and administrative assistants company-wideHired and trained 3 additional administrative assistants for the Pittsburgh office, including creating job descriptions and conducting interviews.Acted as local point of contact for the corporate Acquisitions team and incoming staff from multiple companies that were successfully acquired and integrated with Pittsburgh based teams. Per the Acquisitions team, the Pittsburgh/Google Shopping based acquisitions were the most successful in terms of talent retention and technology integration across all of Google.Planned and managed logistics for leadership offsites for the global shopping team in Atlanta, GA Cambridge, MA, and Mountain View, CA.Participated on the space planning design committee. Working with the architects and Google Facilities team created designated space that allowed for events with Community partners while taking into account the security constraints of the office.Served on Emergency Response Team. Received Red Cross emergency training.

Acted as local point of contact and host for all visits involving Local, State and Federal government officials, including Governor Tom Corbett, Senator Bob Casey, Senator Pat Toomey, Congressman Mike Doyle, Mayor Bill Peduto, Mayor Luke Ravenstahl and a State Senate Leadership delegation. Founded the Google Pittsburgh K-12 Outreach program, which was used as a model for other distributed Google sites. Created volunteer employee lead programming used to introduce an average of 2500+ students a year to careers in computer science. Organized more in depth on-site programming such as Black Girls Code for populations underrepresented in Computer Science.Represented Google Pittsburgh at community meetings related to topics such as STEM education, women’s networking, and community development. Working with the corporate Government Affairs team, secured budget, created external documentation and guidelines, completed internal reporting, and acted as judge in a quarterly external grant process that met both corporate and local goals for Community Outreach. Acted as the main point of contact for corporate-wide programs such as GoogleServe (annual week of volunteering) and Pittsburgh Pride, securing volunteers, budget and swag.Sponsored three Coro fellows working on projects such as a train-the-trainer workshop for Google Docs for seniors and a compendium of computer science resources for parents.Managed logistics for an average of 3-4 community events a week, including the Pittsburgh Cares Hands on Tech nonprofit training and as a founding committee member / lead of the Steel City Codefest (http://steelcitycodefest.org/). Lead a Google Ads for Nonprofits workshop 2-3 times a year. Participated as on-site liaison/admin guru for the City of Pittsburgh’s transition to Google Apps for Government, assigned to the Mayor’s personal staff.

Managed the calendars, travel arrangements & reimbursements for two Directors and multiple senior managers and any visiting speakers. Responsible for verifying that all employee expenses were in-line with corporate policies via delegated expense report approval authority from the Site Lead. Generated Purchase Orders, check requests etc. for all local teams. Managed the annual employee incentive, travel & training budgets for all local teams across 5 divisions. Planned social events with annual budgets from $60K - $400K, including holiday parties for 600+ people, Kennywood picnics for 1000+, & ski trips for 200+ people, as well as smaller team based events for 15+ teams. Acted as point of contact for local and international Press for the Pittsburgh office. Received corporate executive Press training. Worked with Corporate Communications team to draft press and recruiting materials and to organize local events to meet both corporate and local marketing goals. Assisted local and California based Recruiting teams efforts by managing on/offsite event logistics for events such as Google I/O; acting as a liaison with local Universities; onboarding new hires; coordinating intern programming, and designing & ordering swag. Co-managed a multi-year Google sponsored speaking series with the Carnegie Mellon Computer Sciences department.Lead committee for internal Pittsburgh wiki that maintained documentation for all new hires, interns, current Pittsburgh team members and Googlers visiting from other offices. Managed office-wide seating involving 100-400 people on 20+ different teams including coordinating with the Facilities team on the office relocation from Carnegie Mellon to Bakery Square. Worked with internal and external Payroll teams to bring us into compliance with with local tax rules. Responsible for annual local I-9 audits. Primary contact for visiting employees. Negotiated corporate rates for airport transportation and local hotels.

While serving as the administrative staff member for the graduate student organization:Worked with multiple university departments to revise the travel grant process, reducing processing time from 2 months to 2 weeks.Redesigned and rebuilt the website for the Graduate Student Organization and integrated it into the University of Pittsburgh web infrastructure. Created and managed the application and award process for the new Elizabeth Baranger Teaching Excellence award.Lead the committee and managed the logistics for the 2nd and 3rd Annual Graduate Student Research Expo.Set the agenda, managed logistics, and documented outcomes for the monthly meetings for the graduate student organization.

During the summers of 2003, 2004, 2005 managed the logistics for 6 week long field schools for 20-30 undergraduates including:Acting as principal research and dig lead for the Mahaney Site in 2005 responsible for setting research priorities and maintaining official documentation.Training & supervising undergraduates in archaeological excavation techniques. Responsible for health and safety of students while on site. Supervised the on-site laboratory for artifact cleaning, identification and, conservation and storage for all digs. Also recruited & supervised undergraduate laboratory volunteers during weekly sessions to finish processing artifacts during the regular school year.Managing tool inventories & purchasing supplies prior to and during the digs.Organizing students for meal planning and preparation, garbage disposal, shopping trips and cleaning. Managing the grocery and supply budget. Troubleshooting any issues with student accomodations. Supervised the on-site laboratory for artifact cleaning, identification and storage. Also recruited & supervised undergraduate laboratory volunteers during weekly sessions to finishing process artifacts during the regular school year.

Acted as teaching assistant for the advanced graduate student Teacher Training Seminar including lecturing and grading.Visited classrooms to video tape and provided feedback on teaching to graduate student instructors.Collaborating with another teaching fellow revised the graduate student teaching handbook. Authored the section on diversity and inclusive teaching that continued to be used for another decade even after subsequent revisions of the handbookOrganized, generated content for and recruited presenters for the mandatory university-wide day long new teaching assistant orientation for 800+ TAs in the Fall and 200+ TAs in the Spring semesters.

Lead: Jan 2001 - May 2002As lead TF, in collaboration with the lecturer, wrote the syllabus & grading rubric and designed classroom activities used by 6+ teaching follows for 12 lab sections. Managed the Blackboard site and grade reporting for all sections. Taught multiple sections of required Research Methods in Psychology introducing students to scientific writing and statistical analysis.

Maintained and added to comparative faunal collectionsAssisted with the wind down of the laboratory when the CCRM was dissolved.

Taught multiple review sections of Introduction to Archaeology

Entered financial transactions into the UC accounting system and verified that they were consistent with University policies. Generated purchase orders as required. Processed travel and reimbursement requests for faculty members and/or Student Organizations as required. Balanced accounts monthly and closed out accounts annually. Gave workshops to 60+ Student Organizations on how to access and account for Student Organization funding.

Under supervision of the owner, entered transactions, generated checks, balanced accounts and created monthly reports for 12+ small businesses. Prepared quarterly and annual payroll and 1099 IRS forms.