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Cathy Terrazas is listed as Customer Success, Software Training and Support | Certified Six Sigma Green Belt | Team Management | ScrumMaster | ScrumMaster Product Owner at Adeptia, a company with 138 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at adeptia.com and a matched LinkedIn profile for Cathy Terrazas.
Cathy Terrazas previously worked as Senior Client Success Manager at Adeptia and Client Services Lead at Hudson Mx. Cathy Terrazas holds Bachelor'S Degree, Advertising from Michigan State University.
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AeroLeads found 1 current-domain work email signal for Cathy Terrazas. Compare company email patterns before reaching out.
Accomplished Client Success and software training manager with a strong aptitude for relationship building, coaching / mentoring teams, driving product engagement, and exceeding client retention goals. Expertise in project management, ETL/ELT/ EDI, software training, and designing educational curricula. A proven performer, and proactive self-starter, with highly proficient organizational and communication skills.
Listed skills include Market Research, Customer Insight, Integrated Marketing, Nielsen, and 11 others.
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A career timeline built from the work history available for this profile.
Chicago, IL
Worked closely with clients to engage them further in the product, introducing new features and suggesting tips and tricks within the platform for ease of use. Escalated product issues to Services, Support, and Product teams, managing client expectations through completion to their satisfaction. Trained new and existing clients on products. Managed LMS.
Chicago, IL
Owned day-to-day client relationships, maintained weekly reports, managed all communications, including client account plans, and conducted MBRs. Escalated issues as needed, working with the Program Delivery team to resolve issues and implement enhancement requests.
Chicago, IL
Oversaw U.S. Team operations, strategy, priorities, performance, recruitment, and hiring. Established, monitored, and enforced department procedures, KPIs, education of emerging datasets and technology updates, new processes, and targets for speed, efficiency, quality, and software renewals. Defined and provided recommendations for strategic and tactical.
Chicago, IL
Led and managed Chicago and Los Angeles Client Services teams as well as all communications and collaboration between account, programming, and service teams. Served as client sales and service point of contact, accountable for driving technical troubleshooting/level 1 & 2 triage, client negotiations, contract renewals, and product pricing.
Chicago, IL
Managed a client account base of 60+ advertising agencies, advertisers, and media accounts in the identification, research, and resolution of technical and software issues, installations, and network troubleshooting of 30+ programs.
Other employees you can reach at adeptia.com. View company contacts for 138 employees →
Bhavya Kumar
Colleague at Adeptia
Noida, Uttar Pradesh, India, India
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SK
Sreenadh K
Colleague at Adeptia
Malappuram, Kerala, India, India
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SC
Saurabh Choudhary
Colleague at Adeptia
Ghaziabad, Uttar Pradesh, India, India
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RS
Ranjit Singh
Colleague at Adeptia
Noida, Uttar Pradesh, India, India
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SA
Shilpa Arora
Colleague at Adeptia
Sonipat, Haryana, India, India
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SK
Sachin Kumar Bhagat
Colleague at Adeptia
Delhi, India, India
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SS
Shilpa Sharma
Colleague at Adeptia
Ghaziabad, Uttar Pradesh, India, India
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PS
Pankaj Singh
Colleague at Adeptia
Dhumakot, Uttarakhand, India, India
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MG
Manik Gaur
Colleague at Adeptia
Uttar Pradesh, India, India
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AY
Aman Yadav
Colleague at Adeptia
Noida, Uttar Pradesh, India, India
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MicroTrain is a continued learning company training and educating individuals for certifications in technology fields.
Quick answers generated from the profile data available on this page.
Cathy Terrazas works for Adeptia.
Cathy Terrazas is listed as Customer Success, Software Training and Support | Certified Six Sigma Green Belt | Team Management | ScrumMaster | ScrumMaster Product Owner at Adeptia.
AeroLeads has found 1 work email signal at @adeptia.com for Cathy Terrazas at Adeptia.
Cathy Terrazas is based in Chicago, Illinois, United States while working with Adeptia.
Cathy Terrazas has worked for Adeptia, Hudson Mx, and The Nielsen Company - Ims Software.
Cathy Terrazas's colleagues at Adeptia include Bhavya Kumar, Sreenadh K, Saurabh Choudhary, Ranjit Singh, and Shilpa Arora.
You can use AeroLeads to view verified contact signals for Cathy Terrazas at Adeptia, including work email, phone, and LinkedIn data when available.
Cathy Terrazas holds Bachelor'S Degree, Advertising from Michigan State University.
Cathy Terrazas is listed with skills including Market Research, Customer Insight, Integrated Marketing, Nielsen, Digital Strategy, Media Buying, Online Advertising, and Marketing Research.
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