Financial Services Representative
CurrentCustomer Service, Contact Centre, Debt recovery and Dispute resolution
Jul 2000 - Present
AeroLeads people directory · profile
Cathy Wright Email & Phone Number
Customer Service Sales Representative Allianz
at
Optus
2 phones found
area 142
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Sales Representative Allianz
Location
Greater Adelaide Area, Australia
Company size
Who is Cathy Wright? Overview
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Quick answer
Cathy Wright is listed as Customer Service Sales Representative Allianz at Optus, a with 10167 employees, based in Greater Adelaide Area, Australia. AeroLeads shows phone signal with area code 142 and a matched LinkedIn profile for Cathy Wright.
Cathy Wright previously worked as Financial Services Representative at Optus and Financial Services Representative at Optus. Cathy Wright holds High School from Oakbank Area School.
Company email context
Email format at Optus
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Optus
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Profile bio
About Cathy Wright
Cathy Wright is a Customer Service Sales Representative Allianz at Optus. She possess expertise in management, customer satisfaction, telecommunications, training, recruiting.
Listed skills include Management, Customer Satisfaction, Telecommunications, Training, and 1 others.
Current workplace
Cathy Wright's current company
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Optus
4 roles
Cathy Wright work experience
A career timeline built from the work history available for this profile.
Financial Services Representative
Customer Service and Debt Collection · Negotiate payments for overdue accounts.· Collected customer feedback and made process changes to exceed customer satisfaction goals.· Provided accurate and appropriate information in response to customer inquiries.· Addressed customer service inquiries in a timely and accurate fashion.· Maintained up-to-date records at all times.· Develop effective relationships with other departments through clear communication.· Worked with management to ensure appropriate changes are made to improve customer satisfaction (compliance). · Build customer loyalty by placing follow-up calls for customers who reported product issues (ownership).· Maintained a high level of integrity following up on commitments to customers. · Identify system, process and procedural issues, report and provide resolution options.· Formulate and coach Financial Services policies, procedures and quality assurance measures.· Achieved customer satisfaction rating through NPS scores, exceeding business target.· Coach team on how to improve customer interactions. · Assisted with the development of the financial services operations, quality and training processes (trained temp team and FS Manilla trainers)· Provided training to Manila team members. · Led a team of financial service representatives (temp team) to test system changes while maintaining and exceeding KPI’s.·Maintained up-to-date knowledge of business policies and procedures.·Maintain customer privacy and confidentiality
Jul 2000 - Oct 2015
Self Employed
Current
Cath And Kait Catering
• Bar, Gaming and Responsible Persons licensed• Qualified Cook • Menu planning, Stock control, Purchasing and Waste management• Recruitment, Rostering, Training Development and Termination• Administration, Budgeting and Banking• Customer service, Reservations, Waitressing and General Hotel management.
Jul 2000 - Present
Railway Hotel/Motel
Mantyarri Pty Ltd
• Bar, Gaming and Responsible Persons licensed• Qualified Cook • Menu planning, Stock control, Purchasing and Waste management• Recruitment, Rostering, Training Development and Termination• Administration, Budgeting and Banking• Customer service, Reservations, Waitressing and General Hotel management.
Jan 1990 - Jun 2000
Team & coworkers
Colleagues at Optus
Other employees you can reach at optus.com.au. View company contacts for 10167 employees →
VS
Viktorija Siokos
Colleague at OptusSydney, New South Wales, Australia
View →
AT
Anh Tuan Nguyen
Colleague at OptusGreater Sydney Area, Australia
View →
PH
Peter Hall
Colleague at OptusGreater Adelaide Area, Australia
View →
PM
Pragya Malhotra
Colleague at OptusSydney, New South Wales, Australia
View →
HT
Hiroshi Tanaka
Colleague at OptusGreater Brisbane Area, Australia
View →
DB
David Broadley
Colleague at OptusGreater Sydney Area, Australia
View →
BO
Belinda O'Connor
Colleague at OptusGreater Sydney Area, Australia
View →
HT
Hitesh Thakkar
Colleague at OptusGreater Melbourne Area, Australia
View →
HW
Helen Wiseman
Colleague at OptusMelbourne, Victoria, Australia
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JC
John Carter
Colleague at OptusGreater Melbourne Area, Australia
View →
Viktorija Siokos
Colleague at OptusSydney, New South Wales, Australia
View →
AT
Anh Tuan Nguyen
Colleague at OptusGreater Sydney Area, Australia
View →
PH
Peter Hall
Colleague at OptusGreater Adelaide Area, Australia
View →
PM
Pragya Malhotra
Colleague at OptusSydney, New South Wales, Australia
View →
HT
Hiroshi Tanaka
Colleague at OptusGreater Brisbane Area, Australia
View →
DB
David Broadley
Colleague at OptusGreater Sydney Area, Australia
View →
BO
Belinda O'Connor
Colleague at OptusGreater Sydney Area, Australia
View →
HT
Hitesh Thakkar
Colleague at OptusGreater Melbourne Area, Australia
View →
HW
Helen Wiseman
Colleague at OptusMelbourne, Victoria, Australia
View →
JC
John Carter
Colleague at OptusGreater Melbourne Area, Australia
View →
2 education records
Cathy Wright education
High School
Oakbank Area School
Commercial Cookery Certificate, Chef
Regency College
FAQ
Frequently asked questions about Cathy Wright
Quick answers generated from the profile data available on this page.
What company does Cathy Wright work for?
Cathy Wright works for Optus.
What is Cathy Wright's role at Optus?
Cathy Wright is listed as Customer Service Sales Representative Allianz at Optus.
What is Cathy Wright's phone number?
AeroLeads has found 2 phone signal(s) with area code 142 for Cathy Wright at Optus.
Where is Cathy Wright based?
Cathy Wright is based in Greater Adelaide Area, Australia while working with Optus.
What companies has Cathy Wright worked for?
Cathy Wright has worked for Optus, Cath And Kait Catering, and Mantyarri Pty Ltd.
Who are Cathy Wright's colleagues at Optus?
Cathy Wright's colleagues at Optus include Viktorija Siokos, Anh Tuan Nguyen, Peter Hall, Pragya Malhotra, and Hiroshi Tanaka.
How can I contact Cathy Wright?
You can use AeroLeads to view verified contact signals for Cathy Wright at Optus, including work email, phone, and LinkedIn data when available.
What schools did Cathy Wright attend?
Cathy Wright holds High School from Oakbank Area School.
What skills is Cathy Wright known for?
Cathy Wright is listed with skills including Management, Customer Satisfaction, Telecommunications, Training, and Recruiting.
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