Cathy Rodgers Email & Phone Number

Overland Park, Kansas, United States

As a dedicated Subject Matter Expert (SME) in the field of Marketing offers, I specialize in providing support through research, guidance, and system data creation. Proactively committed to continuous learning, I adapt to new company practices, consistently enhancing my knowledge to offer effective support to team members. My focus is on staying ahead of industry trends and ensuring that I bring valuable insights to contribute to the team's success.

Overland Park, Kansas, United States

Throughout the Go-to-Market (G2M) process, I played a pivotal role in fostering seamless collaboration with Marketing, Sales, Care, and Web teams. As the primary IT billing Subject Matter Expert (SME) for Consumer offers, I assumed responsibility for facilitating communication and alignment across teams. Conducting in-depth assessments of business requirements, I evaluated feasibility and configured essential front-end, back-end, and middleware systems, contributing to the success of market launches. Additionally, I provided comprehensive cross-functional support, handling inquiries, conducting research, and ensuring effective resolution.

Overland Park, Kansas, United States

Analyzed Bill Memos received collaborating with Marketing and Pricing Operations groups documenting intent and course of action. Updated system data tables to drive intended front-end National Pricing offers. Contributed to the redesign of the application by mapping out requirements and loading information into the newly redesigned tool, resulting in a 75% improvement in efficiencies. Supported production and development addressing system issues and updates needed.Analyzed, documented, and performed data updates for Wireline Consumer and Small Business tables using Table Editors, facilitating sales and service processes.