Senior Business Product Manager
Current
Dec 2022 - Present
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Cathy Thompson Email & Phone Number
Experienced product leader, mission-driven, strategic problem solver, drives vision and roadmap, possesses deep customer and user empathy, story telling, data-driven
at
Roche
1 work email found
@zillow.com
4 phones found area 206 and 425
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Experienced product leader, mission-driven, strategic problem solver, drives vision and roadmap, possesses deep customer and user empathy, story telling, data-driven
Location
Seattle, Washington, United States
Who is Cathy Thompson? Overview
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Cathy Thompson is listed as Experienced product leader, mission-driven, strategic problem solver, drives vision and roadmap, possesses deep customer and user empathy, story telling, data-driven at Roche, based in Seattle, Washington, United States. AeroLeads shows a work email signal at zillow.com, phone signal with area code 206, 425, and a matched LinkedIn profile for Cathy Thompson.
Cathy Thompson previously worked as Senior Business Product Manager at Roche and Principal Product Manager at Zillow Group. Cathy Thompson holds Mba, Business from Duke University - The Fuqua School Of Business.
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*@zillow.com
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Profile bio
About Cathy Thompson
I help companies prepare for the future by re-designing business models and value propositions to keep them relevant and ahead of the competition. With 20 years as a Product leader in software, services, and healthcare organizations, I have uncovered customers’ problems, imagined and built solutions, and delivered great products that customers love. With an engineering background and a problem-solving mindset, I work exceptionally well with teams responsible for the product. I can translate customer-speak to technical-speak … and vice versa. Above all, I enjoy the team process of exploring, innovating, developing, and bringing new ideas to market.► Product Strategy & Innovation—Strategic Planning, Customer Insight, UX, Market Research, Product Launch► Product Management Discipline—Processes, Roadmaps, KPIs, Metrics, Agile► Product Marketing Discipline— Go to Market Planning, Sales Enablement Tools► Talent Development & Leadership—Team Leadership, Team and Skill Building, Coaching, Mentorship, Nurturing, Cross-Functional Teams Throughout my career in Product Management and Product Marketing, I’ve learned:►Customers don’t tell us what they want … but if we listen, they will tell us their challenges, problems, and pain points.►It’s our job to develop the products that ease pain, remove obstacles, simplify life, reduce risk, eliminate aggravation. Bringing customer insights and market intelligence to the forefront, I’ve been the driving force behind product innovations and enhancements that have benefited the bottom line while delivering value to customers. For example:► Online Scheduling Product Suite at Providence: I made a business case for upping our investment. As a result, we increased number of appointments booked online 1000-fold … improved customer satisfaction … and are projecting thousands of hours in staff savings.► New Services Line supporting Philips’ AEDs (defibrillators): Making our AEDs “easy to own” (not just “easy to use”) sparked millions in new revenue as we decreased customers’ concerns, risk, and tasks related to installing AEDs in a place of business.
Listed skills include Cross Functional Team Leadership, Product Management, Product Launch, Product Development, and 16 others.
Current workplace
Cathy Thompson's current company
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7 roles
Cathy Thompson work experience
A career timeline built from the work history available for this profile.
Principal Product Manager
Feb 2019 - Mar 2022
Digital Senior Product Manager - Digital Innovation Group
I’ve had the privilege to lead Product Management efforts for both our traditional products group and the new Digital Innovation Group (DIG) at Providence. When the opportunity arose to join the DIG in 2016, I was excited! While Providence is a large, traditional healthcare system, the DIG is a “startup lab” environment where we can experiment and quickly launch new digital products and services to improve the healthcare experience for consumers and providers alike.In the past year, working with my team and leading a number of cross-functional initiatives, I have:► Strengthened our focus on customer insight and user experience, leading Voice of the Customer initiatives that have uncovered exciting opportunities to digitize and streamline services.► Introduced more disciplined methodologies, emphasizing Agile and Lean development concepts to better manage the product lifecyle and drive speed and efficiency.► Developed data-supported business cases to steer our resources toward projects and products that will generate the greatest value for our customers and our organization.► Augmented the skills of my team through formal training in product management and technology tools.Results:► Surging growth of our mobile appointment app: +1,000% downloads, +700% appointments scheduled, +25% monthly average use.► Projected $20M in cost savings through new self-service scheduling tool.► Increased awareness of (and appreciation for) Voice of the Customer across the entire innovation/product development/product management organization.
Nov 2016 - Feb 2019
Director, Product Marketing
I joined Providence with the challenge to build a new Product Marketing organization and transform the function from tactical and reactive to strategic and disciplined. With my team, I:► Created an annual planning process for 6 different clinical focus areas—with roadmaps and metrics to guide our efforts and measure our success.► Formalized the product launch process and developed tools and blueprints to ensure rigor and consistency.► Evangelized the value of customer insights and introduced Voice of the Customer concepts. Results:► Strategic plans outlining market opportunities for 6 service lines and primary care.► Carefully defined 3-year roadmaps guiding the annual planning process and all of our go-to-market activities.
Mar 2015 - Nov 2016
Product Marketing Director
Recruited to lead product marketing for the Pharmacy OneSource software unit, I brought a new focus on customer insight, market analytics, and disciplined processes to ensure that we were aligning our product development and product marketing efforts with sales strategies and customer needs.Key initiatives included:► Introducing new, disciplined processes for validating market opportunities.► Partnering with Clinical and Customer Service teams to strengthen product positioning and messaging.► Developing detailed go-to-market plans for new products and quarterly software releases.► Launching new models and tools to improve the sales team’s consistency and confidence.Results in less than 2 years:► $12M annual sales growth.► 8% gain in market share.► 12% increase in win rate for sales proposals.► 17% reduction in discounts offered by the sales team.
Apr 2013 - Mar 2015
Senior Manager, Strategic Business Development/Product Management
In 12 years with Philips, I assumed progressively challenging roles in Product Management:Senior Manager Strategic Business Development/Product Management, 2010–2013Senior Product Manager, 2006–2010Market Development Manager, 2003–2006Product Manager, 2001–2003Philips held the #1 market position overall for automated external defibrillators (AEDs), and it was our job to sustain that market share and expand worldwide. In support of these objectives, I:► Identified untapped global markets, engaged with local customers and thought leaders, and created market development plans.► Gathered and analyzed customer data and insights to identify high-potential new products and services.► Conceived innovative solutions to a wide variety of customer challenges—including a game-changing package of support services that made it easy for businesses to own and install AEDs, transforming a burdensome/high-risk chore to a clear business benefit.Results:► #1 market position in new markets of India and South America.► #1 market position in the $450M government access public segment—the division’s largest program.► $26M+ in new annual revenue through new services supporting AEDs within businesses.► $30M+ in new revenue through process innovation that streamlined sales to multinational customers.
Jul 2001 - Jan 2013
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Additional Professional Experience
ProClarity Corporation / Microsoft - Lead Product ManagerHewlett Packard - Financial Analyst, Product ManagerMT Visual (Budapest, Hungary) - Director of Marketing and Sales (MBA Enterprise Corps)Environmental Research Institute of Michigan - Research EngineerGeneral Dynamics - Software Engineer
Jul 1990 - Aug 2001
2 education records
Cathy Thompson education
Mba, Business
Duke University - The Fuqua School Of Business
Bs, Biomedical/Electrical Engineering
Marquette University
FAQ
Frequently asked questions about Cathy Thompson
Quick answers generated from the profile data available on this page.
What company does Cathy Thompson work for?
Cathy Thompson works for Roche.
What is Cathy Thompson's role at Roche?
Cathy Thompson is listed as Experienced product leader, mission-driven, strategic problem solver, drives vision and roadmap, possesses deep customer and user empathy, story telling, data-driven at Roche.
What is Cathy Thompson's email address?
AeroLeads has found 1 work email signal at @zillow.com for Cathy Thompson at Roche.
What is Cathy Thompson's phone number?
AeroLeads has found 4 phone signal(s) with area code 206, 425 for Cathy Thompson at Roche.
Where is Cathy Thompson based?
Cathy Thompson is based in Seattle, Washington, United States while working with Roche.
What companies has Cathy Thompson worked for?
Cathy Thompson has worked for Roche, Zillow Group, Providence Health & Services, Wolters Kluwer Health, Pharmacy Onesource, and Philips Healthcare.
How can I contact Cathy Thompson?
You can use AeroLeads to view verified contact signals for Cathy Thompson at Roche, including work email, phone, and LinkedIn data when available.
What schools did Cathy Thompson attend?
Cathy Thompson holds Mba, Business from Duke University - The Fuqua School Of Business.
What skills is Cathy Thompson known for?
Cathy Thompson is listed with skills including Cross Functional Team Leadership, Product Management, Product Launch, Product Development, Medical Devices, Market Research, Market Analysis, and Product Marketing.
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