Cathy Thompson Email and Phone Number
Cathy Thompson work email
- Valid
- Valid
- Valid
- Valid
Cathy Thompson personal email
Cathy Thompson phone numbers
I help companies prepare for the future by re-designing business models and value propositions to keep them relevant and ahead of the competition. With 20 years as a Product leader in software, services, and healthcare organizations, I have uncovered customers’ problems, imagined and built solutions, and delivered great products that customers love. With an engineering background and a problem-solving mindset, I work exceptionally well with teams responsible for the product. I can translate customer-speak to technical-speak … and vice versa. Above all, I enjoy the team process of exploring, innovating, developing, and bringing new ideas to market.► Product Strategy & Innovation—Strategic Planning, Customer Insight, UX, Market Research, Product Launch► Product Management Discipline—Processes, Roadmaps, KPIs, Metrics, Agile► Product Marketing Discipline— Go to Market Planning, Sales Enablement Tools► Talent Development & Leadership—Team Leadership, Team and Skill Building, Coaching, Mentorship, Nurturing, Cross-Functional Teams Throughout my career in Product Management and Product Marketing, I’ve learned:►Customers don’t tell us what they want … but if we listen, they will tell us their challenges, problems, and pain points.►It’s our job to develop the products that ease pain, remove obstacles, simplify life, reduce risk, eliminate aggravation. Bringing customer insights and market intelligence to the forefront, I’ve been the driving force behind product innovations and enhancements that have benefited the bottom line while delivering value to customers. For example:► Online Scheduling Product Suite at Providence: I made a business case for upping our investment. As a result, we increased number of appointments booked online 1000-fold … improved customer satisfaction … and are projecting thousands of hours in staff savings.► New Services Line supporting Philips’ AEDs (defibrillators): Making our AEDs “easy to own” (not just “easy to use”) sparked millions in new revenue as we decreased customers’ concerns, risk, and tasks related to installing AEDs in a place of business.
Roche
View-
Senior Business Product ManagerRoche Dec 2022 - PresentSwitzerland 🇨🇭 , Ch
-
Principal Product ManagerZillow Group Feb 2019 - Mar 2022Seattle, Washington, Us -
Digital Senior Product Manager - Digital Innovation GroupProvidence Health & Services Nov 2016 - Feb 2019Renton, Wa, UsI’ve had the privilege to lead Product Management efforts for both our traditional products group and the new Digital Innovation Group (DIG) at Providence. When the opportunity arose to join the DIG in 2016, I was excited! While Providence is a large, traditional healthcare system, the DIG is a “startup lab” environment where we can experiment and quickly launch new digital products and services to improve the healthcare experience for consumers and providers alike.In the past year, working with my team and leading a number of cross-functional initiatives, I have:► Strengthened our focus on customer insight and user experience, leading Voice of the Customer initiatives that have uncovered exciting opportunities to digitize and streamline services.► Introduced more disciplined methodologies, emphasizing Agile and Lean development concepts to better manage the product lifecyle and drive speed and efficiency.► Developed data-supported business cases to steer our resources toward projects and products that will generate the greatest value for our customers and our organization.► Augmented the skills of my team through formal training in product management and technology tools.Results:► Surging growth of our mobile appointment app: +1,000% downloads, +700% appointments scheduled, +25% monthly average use.► Projected $20M in cost savings through new self-service scheduling tool.► Increased awareness of (and appreciation for) Voice of the Customer across the entire innovation/product development/product management organization. -
Director, Product MarketingProvidence Health & Services Mar 2015 - Nov 2016Renton, Wa, UsI joined Providence with the challenge to build a new Product Marketing organization and transform the function from tactical and reactive to strategic and disciplined. With my team, I:► Created an annual planning process for 6 different clinical focus areas—with roadmaps and metrics to guide our efforts and measure our success.► Formalized the product launch process and developed tools and blueprints to ensure rigor and consistency.► Evangelized the value of customer insights and introduced Voice of the Customer concepts. Results:► Strategic plans outlining market opportunities for 6 service lines and primary care.► Carefully defined 3-year roadmaps guiding the annual planning process and all of our go-to-market activities.
-
Product Marketing DirectorWolters Kluwer Health, Pharmacy Onesource Apr 2013 - Mar 2015Waltham, Ma, UsRecruited to lead product marketing for the Pharmacy OneSource software unit, I brought a new focus on customer insight, market analytics, and disciplined processes to ensure that we were aligning our product development and product marketing efforts with sales strategies and customer needs.Key initiatives included:► Introducing new, disciplined processes for validating market opportunities.► Partnering with Clinical and Customer Service teams to strengthen product positioning and messaging.► Developing detailed go-to-market plans for new products and quarterly software releases.► Launching new models and tools to improve the sales team’s consistency and confidence.Results in less than 2 years:► $12M annual sales growth.► 8% gain in market share.► 12% increase in win rate for sales proposals.► 17% reduction in discounts offered by the sales team. -
Senior Manager, Strategic Business Development/Product ManagementPhilips Healthcare Jul 2001 - Jan 2013Amsterdam, Noord-Holland, NlIn 12 years with Philips, I assumed progressively challenging roles in Product Management:Senior Manager Strategic Business Development/Product Management, 2010–2013Senior Product Manager, 2006–2010Market Development Manager, 2003–2006Product Manager, 2001–2003Philips held the #1 market position overall for automated external defibrillators (AEDs), and it was our job to sustain that market share and expand worldwide. In support of these objectives, I:► Identified untapped global markets, engaged with local customers and thought leaders, and created market development plans.► Gathered and analyzed customer data and insights to identify high-potential new products and services.► Conceived innovative solutions to a wide variety of customer challenges—including a game-changing package of support services that made it easy for businesses to own and install AEDs, transforming a burdensome/high-risk chore to a clear business benefit.Results:► #1 market position in new markets of India and South America.► #1 market position in the $450M government access public segment—the division’s largest program.► $26M+ in new annual revenue through new services supporting AEDs within businesses.► $30M+ in new revenue through process innovation that streamlined sales to multinational customers. -
------------------------------------Additional Professional Experience Jul 1990 - Aug 2001ProClarity Corporation / Microsoft - Lead Product ManagerHewlett Packard - Financial Analyst, Product ManagerMT Visual (Budapest, Hungary) - Director of Marketing and Sales (MBA Enterprise Corps)Environmental Research Institute of Michigan - Research EngineerGeneral Dynamics - Software Engineer
Cathy Thompson Skills
Cathy Thompson Education Details
-
Duke University - The Fuqua School Of BusinessBusiness -
Marquette UniversityBiomedical/Electrical Engineering
Frequently Asked Questions about Cathy Thompson
What company does Cathy Thompson work for?
Cathy Thompson works for Roche
What is Cathy Thompson's role at the current company?
Cathy Thompson's current role is Experienced product leader, mission-driven, strategic problem solver, drives vision and roadmap, possesses deep customer and user empathy, story telling, data-driven.
What is Cathy Thompson's email address?
Cathy Thompson's email address is ca****@****low.com
What is Cathy Thompson's direct phone number?
Cathy Thompson's direct phone number is +120697*****
What schools did Cathy Thompson attend?
Cathy Thompson attended Duke University - The Fuqua School Of Business, Marquette University.
What are some of Cathy Thompson's interests?
Cathy Thompson has interest in Yoga, Spending Time With My Dog, Hiking, Camping, Running, Biking, Swimming.
What skills is Cathy Thompson known for?
Cathy Thompson has skills like Cross Functional Team Leadership, Product Management, Product Launch, Product Development, Medical Devices, Market Research, Market Analysis, Product Marketing, Market Development, Business Development, Competitive Analysis, Customer Insight.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial