Accountable for end-to-end change management of complex Small Business Sales initiatives that have broad impact across multiple channels, require multiple phases/deployments, and require a high degree of rigor and socialization. Ensures risks are identified, escalated, debated and that robust mitigation plans are developed and executed.

Served as a sourcing and contracting expert, anticipates client needs while adhering to the end-to-end procurement and third-party risk management lifecycle and applicable laws and regulations. Provided client support of the Plan, Source, and Manage Phases of the vendor management lifecycle. Optimized Bank of America's use of third parties and collaborates with appropriate personnel within Procurement and across the Enterprise to drive compliant sourcing and contract execution activities.

Directed staff in implementing client-focused solutions in response to changes in the regulatory and compliance landscape. Responsible for all phases of project execution, with emphasis on process design, issues management, and risk identification and mitigation for Military Banking, mortgage services, and other legacy change initiatives. Responsible for managing project resources and budget, testing, and implementation activities, including project tollgates and start, stop, and continue… Show more Directed staff in implementing client-focused solutions in response to changes in the regulatory and compliance landscape. Responsible for all phases of project execution, with emphasis on process design, issues management, and risk identification and mitigation for Military Banking, mortgage services, and other legacy change initiatives. Responsible for managing project resources and budget, testing, and implementation activities, including project tollgates and start, stop, and continue decisions. Utilized ability to communicate complex information in simple terms and to influence both horizontally and vertically across the organization and across diverse audiences. Show less

Led Change Management activities for bank acquisitions, analyzing current state and designing target state solutions. Created reporting routines and controls to mitigate risks. Established and adhered to budgets. Managed local and virtual resources in a matrixed environment using standard change management processes, proactively identifying and managing issues and risks, meeting agreed-upon requirements, ensuring stakeholder satisfaction, and monitoring dependencies between other projects… Show more Led Change Management activities for bank acquisitions, analyzing current state and designing target state solutions. Created reporting routines and controls to mitigate risks. Established and adhered to budgets. Managed local and virtual resources in a matrixed environment using standard change management processes, proactively identifying and managing issues and risks, meeting agreed-upon requirements, ensuring stakeholder satisfaction, and monitoring dependencies between other projects and teams. Show less