Who is Catherine Bennet? Overview
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Quick answer
Catherine Bennet is listed as Engagement Lead at Lifetime, based in Wallasey, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Catherine Bennet.
Catherine Bennet previously worked as Learner Coach at Lifetime Training and Customer Service Team Manager at Victorianplumbing.Co.Uk. Catherine Bennet holds Change Management from Apmg.
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Email format at Lifetime
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Lifetime
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Profile bio
About Catherine Bennet
Expert in developing a culture of wellbeing, growth and moving colleagues forward, in the right way.Highly trained in Leadership, Team Management, Coaching and Communication/Learning Styles. Recognised as a very approachable, caring, knowledgeable Team Leader and Performance Coach. Role model integrity at all times, demonstrated when handling personal and sensitive information of a wellbeing or financial matter. Able to engage and motivate others with natural enthusiasm, compassion and drive
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7 roles
Catherine Bennet work experience
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Engagement Lead
Current
Oct 2024 - Present
Learner Coach
CurrentEffectively guiding and empowering 35 civil service learners through Level 3 apprenticeship qualifications, in ‘Customer Service Specialist’, ‘Business Administrator’ and ‘Public Services Operational Delivery Officer’. Assisting learners in setting clear and achievable academic goals, both short-term and long-term. Providing individualized support tailored.
Nov 2022 - Present
Customer Service Team Manager
Effectively leading, coaching and managing many teams of Customer Service Advisors in groups of up to 14, with communication skills to cater to diverse backgrounds, ages, skill level and personality type. Recognised success and challenged/managed inappropriate behaviours via the DC&G policy guidelines. Analysed team ‘customer’ statistics daily.
Feb 2020 - Oct 2022
Performance Coach
Growing knowledge, skill and attitude of ‘new to bank’ colleagues for the first 6 months of their career.Coaching my team to be the best and most customer focused that they can be – recognising success and challenging/managing inappropriate behaviours via the DC&G policy guidelinesExpertise in facilitating workshops, team meetings and coaching individually.
Dec 2017 - Jul 2019
Performance Coach
Dec 2017 - Jul 2019
Team Leader
- Leading Apprentice and BAU teams, creating a culture of moving colleagues forward, in the right way.
- Excellent communication skills, experienced in liaising with various types of stakeholders and experienced in coaching via VARK learning styles
- Innovative multi modal coaching, work-shops and presentation skills, with proven implementation success – Coaching accreditations obtained.
- Input and analysis of team and site statistics – contributing effectively to site and business plans (KPI)
- Patient and calm under pressure – utilising wellbeing methodology to support colleagues with Generalised Anxiety Disorder and Post Traumatic Stress Disorder.
- Polite, tactful and friendly attitude – evidenced by colleague and customer feedback
Mar 2010 - Dec 2017
5 education records
Catherine Bennet education
Change Management
Apmg
Change Management Foundation
Apmg
Agile Project Management Foundation Certification, Agile Project Management
Apmg
Project Management, Prince2 Foundation Certification
Peoplecert
Bachelor Of Science - Bs, Psychology
FAQ
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What company does Catherine Bennet work for?
Catherine Bennet works for Lifetime.
What is Catherine Bennet's role at Lifetime?
Catherine Bennet is listed as Engagement Lead at Lifetime.
Where is Catherine Bennet based?
Catherine Bennet is based in Wallasey, England, United Kingdom while working with Lifetime.
What companies has Catherine Bennet worked for?
Catherine Bennet has worked for Lifetime, Lifetime Training, Victorianplumbing.Co.Uk, and Barclays.
How can I contact Catherine Bennet?
You can use AeroLeads to view verified contact signals for Catherine Bennet at Lifetime, including work email, phone, and LinkedIn data when available.
What schools did Catherine Bennet attend?
Catherine Bennet holds Change Management from Apmg.
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