Cathy Bogle Email & Phone Number

Elmira, New York, United States

• Write, and edit technical documents such as Visual Work Instructions (VWI), Preventative Maintenance (PM), SOPs, Startup/Shutdown, E-Stop Safety, and Recovery documentation for new machine line using cGMP.
• Work with SMEs to validate new content and changes to existing documentation and submit to EtQ.
• Data Cleansing
• Create Purchase Order Requests

Lake Mary, Florida, United States

• Contracted to: Corning Incorporated – CPT Big Flats Reason for leaving: Contract ended due to lack of work
• Write, edit technical documents such as VWI, LOTO, APM, PM, Material Specification Documentation MSD using cGMP; included Biomedical Advanced Research and Development Authority (BARDA) projects
• Work with SMEs to validate changes to existing documentation per drawings/schematics/context
• Submit change control and documents within scope to ETQ within deadlines
• Update Statement of Work (SOW), User Requirement Specification (URS), Functional Requirements Specification (FRS), Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) documentation for SMEs
• Provided data input for Spare Part project to Excel spreadsheet to create SAP input for new plant site

Horseheads, NY

• Train & mentor a diverse array of employees in large groups and individuals to possess in-depth knowledge of relational database software application and database management utilities
• Develop training materials including syllabi, Handouts, lab exercises and assessments
• Demonstrate excellent oral and written communication and attention to detail
• Maintain and develop installation documentation, administrative manuals and help systems
• Work collaboratively with Technical Support to provide troubleshooting documentation, training & assistance

Horseheads, NY

• All QA Manager responsibilities

Horseheads, NY

• Hire, manage and fire on-site and remote QA staff and contractor Quality Assurance staff as needed
• Monitor workflow and assign project tasks to keep projects on schedule
• Write and maintain department standard operating procedures (SOPs)
• All QA Specialist responsibilities as well

Horseheads, NY

• Detailed exploratory testing functionality of development versions of Salient database software applications
• Manage, document and encourage relational database and software improvement opportunities such as defects, ease-of-use, functional enhancements and database performance
• Exhibit continuous improvement of critical thinking and consistent problem-solving skills
• Liaison between Support, QA and Engineering to keep communication minimized, efforts were maximized
• Maintain Salient’s Download Central access and software availability
• Thoroughly test system upgrades, validate data integrity related to data warehouse and documentation changes prior to go-live to end-users

Horseheads, NY

• Responsible for database structures, data security activities, data dictionary strategy development.
• Answer and document client and staff calls regarding issues with software and “How to questions” in a timely manner
• Coordinate, design, monitor and implements nightly update automation process on customer hardware
• Perform Client Salient upgrades as required
• Analyze customer issues and troubleshoot escalated support tickets
• Maintain strong confidentiality including DEAA security guidelines for PHI and PII