Catherine Braud Email & Phone Number

Gulfport, Mississippi, United States

Kiln, MS

Service the customer in opening new accounts including checking, savings, IRA's, CDs, & Safe Deposit Boxes. Perform request from customers for rates, service charges, and account maintenance including debit card issuance, change of address, title changes, & account type transfers. Originates personal loans ranging from $2,500 in consumer loans to Home.

Bay St Louis, MS

• Assists Commercial Relationship Manager with overall management of portfolio relating to customer services, maintain customer relationships, sales and asset quality and assist loan officers in maintaining credit.
• Review prepared loan documents for accuracy, engage attorney for closing, closes and completes loan package.
• Assist customers in day to day transactions and assist in research.
• Print monthly reports to assist officer in maintain accounts, future maturities, past dues and exceptions.

New Orleans, LA

• Provide first-rate support to Commercial and Consumer Loans Department and Commercial Loan Officers. Complete research and analysis of commercial loan documentation for Flood Insurance Compliance Group. Calculate to.
• Continually update flood insurance policies in Baker Hill program.
• Provide integral team support during bank merger and ongoing reorganization.
• Executed additional daily responsibilities and projects after department staff was reduced.

Greater New Orleans Area

• Credit Card Fraud Department Prepared and processed Visa Check and Credit Card fraud cases, including typing provisional credit letter, entering data into Visual Case system, closing file when investigation is.
• Successfully managed data entry workload and prioritized daily tasks while also serving in other positions from 2004 to 2007.Credit Card Department Oversaw processing of Visa Credit Cards and Visa Check Cards.
• Streamlined operations by initiating and writing new departmental procedures.

Metairie, LA

• Greeted all guests, parents, and students daily. Answered telephones and fielded calls. Responded to parent, teacher, and student inquiries. Scheduled meetings and conferences. Typed letters, distributed report cards.
• Played key role with preparation and distribution of monthly school newsletter, The Wood.
• Maintained compliance with confidential student shot, attendance, and discipline records.
• Strengthened enrollment by assisting with production of marketing, education, and mailing materials.

Greater New Orleans Area

• Oversaw day-to-day relationship and office management. Facilitated opening and closing procedures of branch office. Completed and processed loan applications. Opened and closed checking, savings, and certificate of.
• Ensured quality customer service and promptly resolved customer issues.
• Played key role in successful opening of new LaPlace Office branch location. Assisted with multiple tasks, logistics, and branch set up.
• Gained extensive knowledge of banking regulations as well as customer service and management expertise.
• Maintained daily cash and branch balance proficiency.
• Earned promotions for accuracy, speed, and skills. Acquired progressive leadership advancement from entry-level Teller, to Customer Service Representative, to Senior Customer Service Representative.

General Studies, Accounting

Activities and Societies: Phi Kappa Sigma, little sisterAccounting, Bookkeeping

Education record

Activities and Societies: Year BookGeneral Degree