Cathy Strutt Catanese
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Cathy Strutt Catanese Email & Phone Number

Highly organized, customer-service oriented individual with 9+ years of experience in customer experience management and day-to-day operations management of a multi-million dollar retail store. at PetSmart
Location: Nashville Metropolitan Area, United States, United States 6 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Highly organized, customer-service oriented individual with 9+ years of experience in customer experience management and day-to-day operations management of a multi-million dollar retail store.
Location
Nashville Metropolitan Area, United States, United States
Company size

Who is Cathy Strutt Catanese? Overview

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Quick answer

Cathy Strutt Catanese is listed as Highly organized, customer-service oriented individual with 9+ years of experience in customer experience management and day-to-day operations management of a multi-million dollar retail store. at PetSmart, a company with 21842 employees, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Cathy Strutt Catanese.

Cathy Strutt Catanese previously worked as Experience Leader at Petsmart and Assistant Store Manager at Petsmart. Cathy Strutt Catanese holds M.A. Sc., Mechanical Engineering from Mcmaster University.

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Email format at PetSmart

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PetSmart

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Profile bio

About Cathy Strutt Catanese

Catherine has been in the customer service industry for over 10 years. She has extensive experience in retail, team management, schedule preparation, planner setup and inventory management. In addition, her educational background is in science and engineering making her very comfortable with anything involving computers and computations.

Listed skills include Leadership, Fortran, Thermodynamics, Numerical Analysis, and 23 others.

Current workplace

Cathy Strutt Catanese's current company

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PetSmart
Petsmart
Highly organized, customer-service oriented individual with 9+ years of experience in customer experience management and day-to-day operations management of a multi-million dollar retail store.
phoenix, arizona, united states
Website
Employees
21842
AeroLeads page
6 roles

Cathy Strutt Catanese work experience

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Experience Leader

Current

Nashville, Tennessee, United States

Excellent communication, coaching and conflict resolution skills are required to ensure a positive work environment for team members while providing an exceptional customer service experience in both the merchandise and services side of the pet industry.

Mar 2024 - Present

Assistant Store Manager

Nashville, Tennessee, United States

Managed the day to day operations of the store including managing the inventory process, as well as labor, scheduling, profit and losses and operating procedures. In addition, oversaw the care of the store owned animals and safety procedures.

Sep 2022 - Mar 2024

Customer Engagement Leader

Nashville, Tennessee, United States

Responsibilities include managing a team of 20-30 people, ensuring that all the live animals in the store are cared for according to the commitment standards assigned by PetSmart, receiving purchase orders, setting store planners, closing the store following company procedures and most importantly caring for the customers’ needs.

Apr 2018 - Sep 2022

Associate Lead (F.K.A. Support Manager)

Greater Nashville Area, TN

Managed a team of 4 to 6 associates and assigned them to specific duties to best meet the needs of the store. Opened and closed the store following company procedures, including counting cash drawers. Ensured the merchandise is displayed, stocked and labeled properly.

Feb 2015 - Apr 2018
Team & coworkers

Colleagues at PetSmart

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2 education records

Cathy Strutt Catanese education

M.A. Sc., Mechanical Engineering

Thesis: Investigated why the Stochastic Separated Flow particle dispersion models predict unphysical migration of tracer particles in.

FAQ

Frequently asked questions about Cathy Strutt Catanese

Quick answers generated from the profile data available on this page.

What company does Cathy Strutt Catanese work for?

Cathy Strutt Catanese works for PetSmart.

What is Cathy Strutt Catanese's role at PetSmart?

Cathy Strutt Catanese is listed as Highly organized, customer-service oriented individual with 9+ years of experience in customer experience management and day-to-day operations management of a multi-million dollar retail store. at PetSmart.

Where is Cathy Strutt Catanese based?

Cathy Strutt Catanese is based in Nashville Metropolitan Area, United States, United States while working with PetSmart.

What companies has Cathy Strutt Catanese worked for?

Cathy Strutt Catanese has worked for Petsmart and Mcmaster University.

Who are Cathy Strutt Catanese's colleagues at PetSmart?

Cathy Strutt Catanese's colleagues at PetSmart include Lori Mchenry, Ashland Gatti, Ester Novais, Holly Boucher Caravantes, and Anthony Armistead.

How can I contact Cathy Strutt Catanese?

You can use AeroLeads to view verified contact signals for Cathy Strutt Catanese at PetSmart, including work email, phone, and LinkedIn data when available.

What schools did Cathy Strutt Catanese attend?

Cathy Strutt Catanese holds M.A. Sc., Mechanical Engineering from Mcmaster University.

What skills is Cathy Strutt Catanese known for?

Cathy Strutt Catanese is listed with skills including Leadership, Fortran, Thermodynamics, Numerical Analysis, Dns, Matlab, Chemical Engineering, and Heat Transfer.

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