Cathy Burrows Email & Phone Number

Fort Wayne, Indiana, United States

Fort Wayne, Indiana Area

Sr. Central Scheduler/Trainer with 6 other Schedulers taking incoming calls (200-1400 calls/day) for 18 providers and 14 locations throughout Northern Indiana and Ohio. Work with Nursing and Physicians via Doc Halo. Schedule online and outside providers' fax referrals. Responsible for ensuring demographics are updated and accurate. Assists Medical Records with uploading electronic referrals into patient charts. Work closely with Audiology, Radiology, The Surgery Center, and Allergy offices.

New Hampshire

My supervisors promoted me from Administrative Assistant/HUC to Surgical Scheduling. Responsible for scheduling all procedure/operating room surgeries for Neuro, Ortho, Podiatry, Ophthalmology, Pedi Dental, Women's Care, and General Surgery depts. Mailed patient appointment letters. Prior to that, I put together each surgical patient's chart, which included obtaining all necessary forms and test results, and ensured everything was accurate and present in the chart, prior to day of surgery. Assisted PAT office with filing. Maintained departmental Disaster phone list, as well as timecards, attendance at Fire Drills, and staff meeting minutes. Ensured all files were up-to-date and forms were stocked for physicians and nursing. I helped escort family members back to the patient in PACU/Recovery Room once they were awake and okayed by the patient and nurse that visitors were welcome. Phones, messages, copying, faxing, scanning and general office duties. Ordered office and medical supplies for three departments of Same Day Surgery/PACU/Pre-Admission Testing. Assisted and provided coverage to the Operating Room AA/HUC for vacations and illness. Trained new staff to these duties and developed a step-by-step tutorial with visual aids to refer to prior to leaving this position to relocate to Indiana.

Windsor, Vt

Provided administrative support to the Nursing Home Administrator, Quality Director, Risk Manager/Quality Coach, Infection Control Nurse, Safety Officer, Compliance Officer, Case Management, Therapeutic Recreation/Activities, and Rehabilitation Director. Took and transcribed meeting minutes from shorthand to typewritten form. Scheduled meetings. Answered phones. Directed visitors and family members. Lead Author on policies/procedures for the above departments. Personal shopper for Nursing Home Residents. Kept accounting of all Resident Trust Accounts. Kept all files for complaints, incidents, minutes, correspondence, etc. Kept everyone organized!

Pearl Harbor, Hi

Captain's Yeoman (Executive Assistant), kept his schedule, typed all awards for presentation, typed and Distributed the Plan of the Day for the command. Event Coordinator for all VIP accommodations, meetings, catering for special events and responsible for coordination and set up for various military ceremonies, ranging from general Commendation/Recommendations to two Change of Command ceremonies. Typed and delivered outgoing and picked up incoming messages (required a Secret clearance). Accompanied CO during zone inspections. Typed and distributed results to the appropriate Department Chief. General secretarial responsibilities included general correspondence, policies/procedures, publications, and directives. Answer phone, greet visitors. Supervised three junior personnel and trained all office personnel on the Command's first computer system. Also worked as the Command Mail Clerk for 700 personnel command, which required pick up and delivery of mail and packages, as well as consistently maintaining an accurate and updated alphabetical staff list.

Diploma, Secretarial Courses Of Typing And Shorthand, 12

Activities and Societies: I played softball outside of school. I was new to the school and the year had already started before I enrolled.

High School, Word Processing And Accounting, 11Th And 1St Qtr Of 12Th

Activities and Societies: Softball Majored in Word Processing with a minor in Accounting. Typing and Shorthand III and part of IV..

Word Processing

Word Processing, Secretarial Courses, Typing, Shorthand, Legal Typing., 9-10

Activities and Societies: Member of the Track Team for 2 years then went on to Vantage Joint Vocational High School where I majored.