Cathy Dang Email & Phone Number

Seattle, Wa, Us

San Francisco, California, Us

San Francisco, Ca, Us

Sales Strategy and Operations for North America Enterprise sales organization, focused on sales excellence and governance for the segments.• Support the day to day execution of the business through sales governance processes and providing reporting and insights to Enterprise sales leaders • Build and manage dashboards for insights on forecast, business performance, pipeline, and sales team performance • Manage the rhythm of the business activities such as Quarterly Business Reviews, and other cadenced reporting and metrics.• Orchestrate and lead strategic programs to improve operational excellence and global account GTM strategy• Partner with cross-functional teams on the build and launch of strategic initiatives and tools

Seattle, Wa, Us

Built and led a team of 2 program managers that focused on driving strategic initiatives, engagement with cross-functional teams, and alignment across the organization's functions for the Sales Territory Annual Planning process.

Seattle, Wa, Us

• Drove milestone completion and risk mitigation for global sales teams’ Annual Planning process• Supported change management for new director’s ownership of Segmentation & Planning activities• Defined rules of cross-functional stakeholder engagements across multiple business units• Lead white paper writing, planning and implementation of strategic operational projects such as revenue routing and territory management• Quickly developed subject manner expertise in Segmentation & Planning’s governance, policies, systems, and downstream dependencies for all AWS planning activities

Seattle, Wa, Us

• Owned senior manager’s business operations and performance reporting for leadership• Developed Go-to-Market strategies for required and optional enablement for Field sellers • Built relationships with cross-functional teams to drive key metrics for major initiatives • Partnered with director’s business operations team to build framework for portfolio management activities such as intake, prioritization, and reporting

Seattle, Wa, Us

• Lead Project manager for Sales’ largest Kickoff event for 30K+ attendees. Drove end-to-end execution for multiple workstreams, stakeholder engagement, reporting, vendor management, and contract management.• Ran portfolio management for director’s leadership team’s operational priorities • Operationalized strategic communication events for Commercial Sales Vice President

Seattle, Wa, Us

• Lead Project manager for Sales’ largest Kickoff event for 30K+ attendees. Drove end-to-end execution for multiple workstreams, stakeholder engagement, reporting, vendor management, and contract management.• Ran portfolio management for director’s leadership team’s operational priorities • Operationalized strategic communication events for Commercial Sales Vice President

Seattle, Wa, Us

• Defined strategic priorities, key performance indicators, reporting cadences, and stakeholder management for global Prospecting Program which generated thousands of sales opportunities quarterly• Created documentation and enablement resources for worldwide Opportunity Management • Managed high volume contract signature routing process while implementing operational improvements to decrease SLAs and minimize demand of senior leadership signatory duties • Partnered with instructional designers and subject matter experts to build seven Salesforce training modules for global sales operations

Seattle, Washington, Us

•Support the team as a Buyer Liaison as well as take on select Production Planner role responsibilities •Create and mange multi-channel purchase orders for full price and off price (brick & motor,online, and international). • Pull and analyze product selling reports to share with merchants as well as vendors-V-Lookup, table creation, sales formulas• Pull reporting to track merchandise on-order and vendor commitments-Build Pivot tables•Execute and record order creations, modifications, cancelation requests as needed in multiple systems used by different business channels•Manage communications and relationships with factories, logistics, and merchandising teams regarding any issues with orders/shipments•Active member of the pilot team for one of the largest technology iniatives for the company.- Test and make suggestions for potential process improvements identified.-Utilizing knowledge of company's systems to help ease team in their transition.•Track purchase orders' international shipments to ensure merchandise arrives on time for stores and new store openings.• Organize samples throughout the production process between factories and buy teams

Seattle, Washington, Us

•Identified ways to reduce waste and increase efficiencies in item set up process by over 50%•Used advanced Microsoft Excel (V-Lookup, Pivot Tables, Macro recording, basic VBA) to create tools implemented by team•Led training and mentoring project for eight new teammates •Built cross-departmental relationships with the buying offices, merchandise operations teams, external suppliers/vendors, and other business partners •Partnered with buying offices to identify item set up procedures, potential issues and process training•Developed strong product lifecycle and vendor knowledge to assist with solving supply chain problems ranging from sizing, coloring, vendor UPCs, and more •Map processes and scenarios for procedures •Audited and followed maintenance processes for items to ensure item integrity

Salt Lake City, Ut, Us

• Built and managed daily events featuring multiple vendors, product styles, and multiple buying teams • Collaborated with cross-functional teams from to ensure events’ creative needs are met• Maintained relationships with external vendors to create a great partnership with zulily•Educated newer vendors on business procedures and shipping expectations.• Negotiated costs with external vendors to hit target pricing for customers• Audited events to guarantee all content is accurate, compliant, and relevant to the customer• Analyzed sale trends using Microsoft Excel and Tableau in order to ensure accurate inventory forecast and successful item curation

Bellingham, Washington, Us

• Assistant Director for WWU's large scale entertainment programming department programs concerts, films, art exhibits, and more. The department's events attract an audience of over 20,000 students throughout the year.-Supervisor for a team of two marketing coordinators,and support for five program coordinators.-Managed internal conflicts among the team and external conflicts with outside departments.-Chaired and assisted in various hiring committees to fill vacant positions within the organization.• Branding and Promotion-Develop branding strategies on how to effectively market AS Productions as one entity. -Create individual branding strategies for each office to help them achieve their mission statements.• Social Media -Effectively use Social Media to create a strong digital presence on Facebook, Twitter, etc.-Utilize Social Media Analytic Software such as Hootsuite, Crowdbooster, & Mailchimp to monitor fan engagement. -Maintain and develop a Mailchimp e-Newsletter with over 1,000 subscribers. - • Market Research -Conduct university-wide research to collect entertainment preferences, event feedback, and demographics of the students to monitor program quality and marketing efficiency -Create an annual assessment report on one of the six offices to evaluate office effectiveness, quality, and strategy.-Collect feedback after every event, analyze the data, and create information to assist in future programming.-Initiated a new sustainable method for assessment that reduced paper waste, reduced personnel hours, and increased response rate.

Seattle, Washington, Us

• Training and Development- Completed Future Nordstrom Leader Program• Management- Assisted in the management and coaching of a 10 person sales force.- Pulled reports, assign duties, merchandised, stocked, and other tasks to ensure a smooth day.• Customer Service- Provided "Flagship" level service to each customer.- Built and maintained a customer relationship base.• Innovation- Pitched and presented an innovative solution to a company problem.- Team's idea won first place in the the store and competed in regional. - Created presentation and assisted with other creative attributes.

• Ensured press releases are accurate and timely by:-Finding and locating appropriate sources-Researching and gathering necessary background information•Ensures that AS events are marketed to the maximum number of students through:-Updating and maintaining the AS events calendar-Participating in grassroots student outreach through, but not limited to, tabling, speaking to classes, and communicating with clubs and colleges• Assisting in the production and development of AS newsletters for other campus and community entities.• Provides managerial support to the AS Communications & Marketing office by: -Helping the AS Communications office maintain consistent communication with all AS offices-Providing clerical support to the office