Cathy He Liang Email & Phone Number

Markham, Ontario, Canada

Coordinated legal documents for 50+ clients, such like real estate transactions, request for funds, and affidavit of documents, through actively listening and collaborating with 10+ workmates. Commitment to quality of work led to an advancement from a part-time to full-time position. Drafted and scheduled client closing reports, requisitions to vendor’s lawyer, and appointments and hearings with the client, assisting at least 5+ clients a day. Great attention to detail and multitasking brought about punctual completion of business and tasks word-of-mouth. Introduced Excel’s to assist in real estate calculations, for example in statement of adjustments and estimated statement of accounts, increasing productivity for the team by 30%.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Accommodated an average of 50 customers per day in locating groceries, offering suggestions, and advising special ‘today only’ discounts, generating an additional 15% in sales per day. Recommended new layouts and organizational efforts for product placement and inventory to executives, thus took place, derived a 20% increase in sales over a period of 2 months. Delivered productive knowledge of store merchandise, and effortlessly supervised payments in cash, card, and Apple Pay to approximately 250 customers daily, obtaining 97% in customer service in feedback surveys.

Diploma Of Education, Advertising And Marketing Communications

Diploma Of Education, Floriculture/Floristry Operations And Management

Business Administration And Management, General