Cathy Holladay, Pmp, Csm, Itil Email & Phone Number

United States

• Provide Program & Project oversight, manage projects, establish priorities and roadmaps, and develop standards in accordance with client needs.• Manage client IT Mergers & Acquisitions Program roadmap and Integration activities for newly acquired companies, including change management, infrastructure integration, and project delivery leadership.• Conduct pre-close IT due diligence for large-scale M&A targets.• Manage multiple client portfolios for newly acquired companies to standardize network infrastructure footprint.• Evaluate technology use and needs and recommended improvements, such as hardware and software upgrades and options available through other vendors or cloud solutions, including participating in RFPs. • Consult with Business teams and IT management, vendors, end users, and technicians to assess computing needs, system requirements, and adhere to Cybersecurity & Compliance standards.• Work with internal and client stakeholders across multiple lines of business to set goals and expectations of the project/program deliverables as well as track, communicate, and document project changes and progression.

Houston, Texas Area

Responsible for management of IT Global Service Desk, Global administration of PCs and Mobile devices used across the company and all Global Messaging and Collaboration tools including Exchange Email, Skype/Lync, and SharePoint. Client Services & Collaboration organization – Global Service Desk team, Global Device Management (Mobile and PCs), Global Client Services (Desktop Support technicians), Global Telecom Expense Management solution and Global Mobile Device Strategy, and Global Collaboration team (O365/Exchange/SharePoint/Skype/Lync).• Direct and lead daily operations of organization to establish priorities, develop standards, define and meet SLAs/KPIs. • Consult with business and IT users, management, vendors, and technicians to assess computing needs, system requirements, and adhere to compliance standards.• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades and options available through other vendors or cloud solutions. • Manage budgets including internal and contract resource costs, hardware and software expenditures, vendor management, and consulting fees.• Coach onshore and offshore global teams with outstanding professionalism.

Houston, Texas Area

• Provide direction for SharePoint strategy and planning, site analysis/design and taxonomy, and business process automation.• Planned and implemented redesigned company intranet portal on SharePoint 2010 to facilitate streamlined communications and optimize reach of transformational directives throughout the company.• Planned and managed upgrade of 600 GB SharePoint farm from SharePoint 2007 to 2010• Project management/delivery of eBusiness software development initiatives.• Refine program and project management activities through process improvement.• Define scope, milestones, and deliverables with stakeholders to ensure delivery of: an improved user experience and business revenue and sales growth objectives through enhancing eCommerce capabilities. • Manage budgets including internal and contract resource costs, hardware and software expenditures, and consulting fees.

Houston, Texas Area

• Maintain and prioritize Portfolio Roadmap for eCommerce stores and Call Centers in partnership with stakeholders• Develop, refine, and provide forecast estimations on roadmap candidates to stakeholders• Mentor PM Teams and peer PMO Teams in terms of documentation, processes, tool sets, metrics, and best practices• Create long-term application strategy by building internal solution road maps to define how applications will support current and future business processes.• Provide training and demonstrations of system functionality and capabilities to stakeholders• Project management/delivery of assigned eBusiness software development initiatives.• More details available.

Bachelor’S Of Arts Bana, Business Analysis, Management Information Systems

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