Oct 2023 - Present
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Cathy Stoddart Email & Phone Number
Client Manager
at
Key Mortgages
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✓ Verified Jul 2026
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Who is Cathy Stoddart? Overview
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Quick answer
Cathy Stoddart is listed as Client Manager at Key Mortgages, based in Nottingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Cathy Stoddart.
Cathy Stoddart previously worked as Service Manager at Key Mortgages and Client Manager at Key Mortgages And Protection. Cathy Stoddart studied at Frank Wheldon School.
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Email format at Key Mortgages
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Key Mortgages
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Profile bio
About Cathy Stoddart
Cathy Stoddart is a Client Manager at Key Mortgages. She possess expertise in banking, retail banking, customer service, customer satisfaction, customer experience and 12 more skills.
Listed skills include Banking, Retail Banking, Customer Service, Customer Satisfaction, and 13 others.
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Cathy Stoddart's current company
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6 roles
Cathy Stoddart work experience
A career timeline built from the work history available for this profile.
Service Manager
Jul 2020 - Oct 2023
Client Manager
Key Mortgages And Protection
Jul 2020 - Oct 2023
Administration Assistant
Administration, Customer Service, Information services. Originally on a telephone helpline now working in bill payments.
Apr 2016 - Jul 2020
Customer Service Associate
Working both behind the counter and in the front office offering help to customers when posting different mail items. Cashiering and ensuring the till balances at the end of each day. Processing of bills, car tax, passports and other transactions over the counterHelping generate sales leads by discussing appropriate products and services and ensuring great customer service feedback scores by providing an excellent customer service experience.
May 2015 - Mar 2016
Bank Clerk
Senior Customer Service Officer Working in a variety of busy and demanding branches developing many interchangeable customer service skills in a fast paced, ever changing workplace. Included working on the counter, on a reception desk, in the banking hall and behind the scenes in the back office. Cashier/ Counter Manager Worked in several branches of varying size and location ensuring branch counter was accurate, efficient and controlled.Service Quality AdviserResponsibility in a City Centre branch for improving the quality of service for branch customers. Helped to move the Customer Satisfaction Score from 75% to 96%.Improved complaint resolution and satisfaction by dealing with complaints in a timely, pleasant and effective manner. Used investigative skills in order to ensure a fair outcome for all customer complaints.Led by example and via competitions and coaching to encourage a similar passion for customer service in branch teams. Branch Counter Manager/CashierHeld counter positions in several busy and demanding branches of varying sizes. Trustworthy with good attention to detail, accurate and reliable and with an excellent cash balancing record. Consistently achieved 100% scores in control and compliance.Took responsibility as a counter manager for cash control, cash management and security. Included coaching and supporting junior staff to enhance the team performance.
Jul 1979 - Sep 2014
1 education record
Cathy Stoddart education
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Frank Wheldon School
FAQ
Frequently asked questions about Cathy Stoddart
Quick answers generated from the profile data available on this page.
What company does Cathy Stoddart work for?
Cathy Stoddart works for Key Mortgages.
What is Cathy Stoddart's role at Key Mortgages?
Cathy Stoddart is listed as Client Manager at Key Mortgages.
Where is Cathy Stoddart based?
Cathy Stoddart is based in Nottingham, England, United Kingdom while working with Key Mortgages.
What companies has Cathy Stoddart worked for?
Cathy Stoddart has worked for Key Mortgages, Key Mortgages And Protection, Ministry Of Justice Uk, The Post Office, and Natwest.
How can I contact Cathy Stoddart?
You can use AeroLeads to view verified contact signals for Cathy Stoddart at Key Mortgages, including work email, phone, and LinkedIn data when available.
What schools did Cathy Stoddart attend?
Cathy Stoddart studied at Frank Wheldon School.
What skills is Cathy Stoddart known for?
Cathy Stoddart is listed with skills including Banking, Retail Banking, Customer Service, Customer Satisfaction, Customer Experience, Credit, Credit Risk, and Payments.
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