Support day-to-day functions of the athletic office.

Compose articles based on writing assignment. Propose and write print articles or regular blogs for monthly publications. Pitch ideas and target audience for local interest. Conduct research and interviews as necessary. Adhere to submission guidelines and thresholds. Follow AP style writing. Take and provide photos for print and online pieces.

Position resulted from a company acquisition of Elan Financial Services (previous employer). Spearhead and act as SME on a wide range of projects with varying risks and strict deadlines. Procedure creation. Generate how-to guides and task plans. Cross-train peers. Establish relationships with various vendors to lead and execute all project tasks. Arrange meetings with multiple participants and conflicting priorities. Lead conversion projects to move financial institutions to new platform. Continually develop new processes to improve the flow of migrating clients. Maintain communicate and coordination via Microsoft Teams.

Lead and manage full projects (including tokenization / mobile apps / deconversions, etc.). Cross-department projects with circuit and router initiatives. Project lead on pilot testing on Remote Deposit Capture function on mobile app. Lead ATM advertising pilot with selected institutions. Conduct WebEx training on navigating Elan-specific system. Create weekly ad hoc reporting for clients. Update procedures and create task plans. Identify and submit appropriate documentation for network updates. Participate in flight testing on mobile updates. Provide customer service and troubleshoot all projects for assigned institutions. Adapt and adhere to industry standards and comply with privacy requirements.

Planned corporate events, arranged & lead meetings, attended offsite meetings, tracked action items and assured delivery, SharePoint and Cloud administrator, created agendas, implemented new processes and procedures, distributed and maintained deadlines, conducted employee training, reviewed and quality controlled financial reports, scheduled and implemented training, coordinated discovery sessions with outside vendors, created PowerPoint presentations, managed HR functions, processed payroll, maintained client relations, managed VP’s Outlook calendar, scheduled complex Sr. Management meetings, arranged travel, processed new hire equipment.Project management role:• PM for the Health Plan’s Provider Manual• PM for Geriatric Program Steering Committee• Interim Project Manager for Contract Management System research and implementation• PM for SharePoint 2013 transition

Complex VP-level calendar management, ,develop process flows and timelines, arrange and lead meetings, set and track deadlines, project lead for Salesforce contract implementation (including UAT), creator and administrator for SharePoint and Cloud sites, develop and manage Action Item Tracker, build and maintain relationships with internal and external contacts, generate ad hoc reporting, QA reports, create minutes and pursue follow-ups for on-site and offsite meetings, manage complex meeting logistics, event planning, draft and distribute agendas, meeting preparation (including utilizing PowerPoint), maintain confidentiality and comply with regulations regarding PHI, assist with staff onboarding.

Support President, Vice President, and Director of Production, proofread training scripts, create copy for posters, desktop publishing, vendor relations, perform Quality Control, conduct interviews, arrange travel, accounts receivable and invoicing, compose correspondence, proposal creation, supply ordering & office equipment maintenance, negotiate material costs, process purchase orders, ship via various methods, create and maintain file systems, track contractor employee hours, transcribe video content, data entry, spreadsheet creation.

Assisted patrons, helped run children’s programming, composed, edited, and proofread children’s writing for programs, covered and labeled books, answered multi-line phone, maintained order of books on the shelves, worked on automated system to check in and out materials, performed searches via the internet and Dynix, and completed multiple tasks.

Managed client files, occasionally managed the office, answered phones, data entry, made copies, ran errands, filed documents, assembled literature, client interaction.