Cathy Lee Email & Phone Number

United States

Research issues identified by client FMMIS(AHCA). Gather change order information. Validate change requirements.

United States

Support within the product team to provide business analysis within multiple product lines. Work with development teams to align data imported from clients with product specifications. Develop and execution of testing plans with versions releases with approval to release upon acceptance of acceptable criteria. Research CMS monthly files for changes to be published and return these changes to the development team to implement with monthly release cycles. Management of Kanban board for product team. Publish weekly updates regarding status of current sprint cycle to client data delivery team, knowledge team, and implementation team members. SME for multiple product lines. Creation and refinement of tickets. Creating complex SQL queries for data analysis.

Implementation consultant for upgrades to SaaS services to an existing client base. Responsible for validating incoming data to standard requirements. Work directly with client business teams to gather and document business requirements, conduct extensive data exploration, advise and consult clients on product capabilities, author technical specifications required by the product / engineering team and assist in the coordination of the releases for new development.

Greater Nashville Area, Tn

Analyzes functional requirements for initiatives that do not require a change to the core infrastructure or present significant technical or operational risk. Manually testing SQL database. Develops test approach, plan, and dependencies. Assists with performance testing and production readiness testing, as needed. Modifies test cases; assists the development team in recreation of defects; validates defect fixes based on documented defects. Provides defect reports and input to final test assessment. Accumulates metrics to track test results and solution quality. Provides functionality and/or technical expertise in resolving inquiries from CSS, as needed. Provides test process support in a LEAN development environment ensuring speed-to-market objectives are met while supporting testing process deliverables and requirements.

Served as Account Manager & Project Manager responsible for managing assigned book of state clients as point of contact for issue resolution, questions, upgrade projects, change request projects, and general billing. Maintained responsibility for managing client contracts, including negotiation, modification, responding to request for proposals (RFP), participating in conferences, developing scope of work (SOW), and training. Worked with internal team members and stakeholders for project status updates.

Lexington, Tennessee, United States

Promoted from Med Tech to Assistant Department Manager based on demonstrated leadership. Provided daily supervision of the department, including staffing, Quality control, Quality assurance, and troubleshooting. Provided support as healthcare clinician within the hospital lab. Served as project manager during software implementations, change processes, and new instrumentation.

Master, Business Administration; Health Care Administration

Studies include: Organizational behavior, Statistical analysis, Business ethics, Managerial economics, Marketing management, Healthcare.

Bachelor Of Science, Business Administration; Management And Organizational Development

Studies include: Management of employees, systems approach to organizational analysis, leadership, research & analysis in organizations.

Associate'S Degree, Medical Laboratory Technician