Cathy Michael Email & Phone Number

St. John Hospital & Medical Center

• Office CoordinatorProvided customer service to all new and former patients, overseeing enrollment into Diabetes Education Program.
• Ensured payments recorded in an accurate and timely manner by effectively entering charges into HBO billing system.
• Assisted in keeping management informed by coordinating with site coordinator with compiling quarterly and yearly statistics.
• Ensured smooth office operations by effectively maintaining appointment schedule for 5-person office.
• Registered and processed new and former patient charts, ensuring proper paperwork and identification placed in each chart.
• Recorded, transcribed and published monthly staff meeting minutes, making it easy for staff members to recall follow-up assignments.Senior Administrative Assistant Provided senior level administrative support to 2 Vice.

Fraser, MI

• Provided executive level support to divisional Vice President and General Manager and 4 direct reports. Supported Plant Manager, 5 direct reports and plant personnel. Calendar management, coordinated travel.
• Coordinated internal and external leadership team meetings and prepared meeting minutes.
• Recognized for discretely handling confidential information by coordinating stock award information and processing confidential paperwork.
• Assisted Group Controller in gathering financial information to balance monthly budget.
• Researched and coordinated successful company outings / plant events, keeping within the budget provided.
• Prepared / revised documentation on internal intranet using Microsoft Front Page. This information kept all employees informed of QS-9000 policy changes.

St. John Hospital & Medical Center

Provided executive level support to Vice President of Community Health. Created correspondence, spreadsheets and presentations using Microsoft Office software. Organized day-to-day work for Vice President by coordinating management meetings and travel commitments.

Certificate Of Completion - Administrative Assistant Program, 48 Credit Hours Towards Associate Degree -- General Business

High School Diploma