Cathy Phung, Csm, Cspo
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Cathy Phung, Csm, Cspo Email & Phone Number

Digital Product Manager, Onboarding at Canada Post / Postes Canada
Location: Toronto, Ontario, Canada 8 work roles 2 schools
1 work email found @canadapost.ca LinkedIn matched
4 data sources Profile completeness 100%

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Work email c****@canadapost.ca
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Current company
Canada Post / Postes Canada
Role
Digital Product Manager, Onboarding
Location
Toronto, Ontario, Canada
Company size
23556 employees

Who is Cathy Phung, Csm, Cspo? Overview

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Quick answer

Cathy Phung, Csm, Cspo is listed as Digital Product Manager, Onboarding at Canada Post / Postes Canada, a company with 23556 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at canadapost.ca and a matched LinkedIn profile for Cathy Phung, Csm, Cspo.

Cathy Phung, Csm, Cspo previously worked as Digital Product Manager at Canada Post / Postes Canada and Sr. Program Analyst / Marketplace Product Owner at Td. Cathy Phung, Csm, Cspo holds Honours Bachelor Of Business Administration, Co-Op Option from Wilfrid Laurier University.

Company email context

Email format at Canada Post / Postes Canada

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*@canadapost.ca
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AeroLeads found 1 current-domain work email signal for Cathy Phung, Csm, Cspo. Compare company email patterns before reaching out.

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Profile bio

About Cathy Phung, Csm, Cspo

Collaborative product manager with over 7+ years experience owning the end-to-end PDLC and leading scrum teams in building and enhancing customer-facing digital products.Amongst my friends, I've always been the Listener, the one they tell their problems to. This natural empathy has served me well in my professional career as Product Manager. Whether it's listening to user pain points during UX research panels or listening to internal stakeholders to understand how their applications/processes work, it is this trait that has allowed me to uncover user needs during ideation and journey mapping, ultimately leading to better digital solutions. I'm known for my collaborative, transparent working style and being able to communicate complex ideas succinctly with designers, engineers and business stakeholders. A natural "doer," I have the vigor and discipline to make feature prioritizations based on data analysis and to thoroughly document requirements in the backlog.

Listed skills include Microsoft Office, Time Management, Teamwork, Customer Service, and 6 others.

Current workplace

Cathy Phung, Csm, Cspo's current company

Company context helps verify the profile and gives searchers a useful next step.

Canada Post / Postes Canada
Canada Post / Postes Canada
Digital Product Manager, Onboarding
Toronto, ON, CA
Website
canadapost.ca
Employees
23556
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Company profile
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8 roles

Cathy Phung, Csm, Cspo work experience

A career timeline built from the work history available for this profile.

Digital Product Manager

Current
Canada Post / Postes Canada

Toronto, Canada Area

  • Currently leading the digital product strategy for the CX Sign-in and Onboarding experience to improve engagement. This multi-year strategy involves re-evaluating the customer journey and working closely with our CRM.
  • Mobile: Led scrum team of 12 developers between iOS and Android (7 onshore, 5 offshore) to release new services/features including: sending package to automatic parcel lockers at post office and automatic tracking of.
  • Campaign Manager: Delivered beta release to Canada Post Expert Partners that allows partners to find and target customers for their campaign.
  • Track: Introduced delivery window feature for Track tool that lets customers know what time they can expect to receive their parcel
Jul 2018 - Present

Sr. Program Analyst / Marketplace Product Owner

Td

Toronto, Canada Area

I joined the API Management and Marketplace team around time of inception with just over 10 members and have had the pleasure of seeing the team grow to over 45+ team members, becoming one of the most successful workstreams under the DASH / IT3.0 Program. In this role, I wore many different hats while continually taking on new challenges, opportunities and.

Feb 2018 - Jul 2018

Project Analyst / Marketplace Product Owner

Td

Toronto, Ontario, Canada

Jun 2015 - Feb 2018

Business Analyst

Bmo Financial Group, Derivative Operations

Toronto, Canada Area

Project task force accountable for liaising with business and technology stakeholders to assess operational procedures, ensuring compliance with the Dodd Frank Act (DFA) and the European Market Infrastructure Regulation (EMIR).

Dec 2014 - Jun 2015

Business Operations Analyst

Bmo Financial Group, Pmo, Global Product Operations

Toronto, Canada Area

As part of Governance & Control, developed, documented, and rolled out policies, procedures and best practices within PMO mandate, including Training for Project Managers, Resource Managers and Timekeepers. Executed standardized reporting and administration in project and portfolio management book of record (Clarity).

Jan 2013 - Oct 2014

Compliance Analyst (Co-Op)

Itg Canada Corp.

Toronto, Canada Area

Conducted compliance, risk and market research in compliance with IIROC securities regulations. Ran daily and weekly reports on ITG’s market transactions and performed anti-money laundering reviews. Responded to regulatory requests from IIROC / FINRA in timely manner.

Aug 2011 - Dec 2011

Equities Operations Intern (Co-Op)

Ubs Securities Canada Inc.

Toronto, Canada Area

Conducted client research in compliance with KYC risk policies. Accountable for opening accounts for client trades within T+3 timeframe, requiring client vetting, liaising with Offshore, and settlement of the trade.

Jan 2011 - Apr 2011
Team & coworkers

Colleagues at Canada Post / Postes Canada

Other employees you can reach at canadapost.ca. View company contacts for 23556 employees →

RT Rick Teigrob Rick Teigrob Colleague at Canada Post / Postes Canada Montreal, Quebec, Canada, Canada View → PJ Paul Jim Paul Jim Colleague at Canada Post / Postes Canada Westbank, British Columbia, Canada, Canada View → MZ Milena Zofcinova Milena Zofcinova Colleague at Canada Post / Postes Canada Hamilton, Ontario, Canada, Canada View → RN Rosa Nina Perena Rosa Nina Perena Colleague at Canada Post / Postes Canada Aldergrove, British Columbia, Canada, Canada View → CK Craig Kozol Craig Kozol Colleague at Canada Post / Postes Canada Maple Ridge, British Columbia, Canada, Canada View → DB Donna Bladon Donna Bladon Colleague at Canada Post / Postes Canada Yuma, Arizona, United States, United States View → GP Gilles Parent Gilles Parent Colleague at Canada Post / Postes Canada Keswick, Ontario, Canada, Canada View → DT Diana Thompson Diana Thompson Colleague at Canada Post / Postes Canada Romania, Romania View → DP Dana Paul Dana Paul Colleague at Canada Post / Postes Canada Ottawa, Ontario, Canada, Canada View → RK Robert Kapostins Robert Kapostins Colleague at Canada Post / Postes Canada Southgate, Ontario, Canada, Canada View →
2 education records

Cathy Phung, Csm, Cspo education

FAQ

Frequently asked questions about Cathy Phung, Csm, Cspo

Quick answers generated from the profile data available on this page.

What company does Cathy Phung, Csm, Cspo work for?

Cathy Phung, Csm, Cspo works for Canada Post / Postes Canada.

What is Cathy Phung, Csm, Cspo's role at Canada Post / Postes Canada?

Cathy Phung, Csm, Cspo is listed as Digital Product Manager, Onboarding at Canada Post / Postes Canada.

What is Cathy Phung, Csm, Cspo's email address?

AeroLeads has found 1 work email signal at @canadapost.ca for Cathy Phung, Csm, Cspo at Canada Post / Postes Canada.

Where is Cathy Phung, Csm, Cspo based?

Cathy Phung, Csm, Cspo is based in Toronto, Ontario, Canada while working with Canada Post / Postes Canada.

What companies has Cathy Phung, Csm, Cspo worked for?

Cathy Phung, Csm, Cspo has worked for Canada Post / Postes Canada, Td, Bmo Financial Group, Derivative Operations, Bmo Financial Group, Pmo, Global Product Operations, and Itg Canada Corp..

Who are Cathy Phung, Csm, Cspo's colleagues at Canada Post / Postes Canada?

Cathy Phung, Csm, Cspo's colleagues at Canada Post / Postes Canada include Rick Teigrob, Paul Jim, Milena Zofcinova, Rosa Nina Perena, and Craig Kozol.

How can I contact Cathy Phung, Csm, Cspo?

You can use AeroLeads to view verified contact signals for Cathy Phung, Csm, Cspo at Canada Post / Postes Canada, including work email, phone, and LinkedIn data when available.

What schools did Cathy Phung, Csm, Cspo attend?

Cathy Phung, Csm, Cspo holds Honours Bachelor Of Business Administration, Co-Op Option from Wilfrid Laurier University.

What skills is Cathy Phung, Csm, Cspo known for?

Cathy Phung, Csm, Cspo is listed with skills including Microsoft Office, Time Management, Teamwork, Customer Service, Financial Analysis, Leadership, Microsoft Excel, and Microsoft Word.

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