Cathy Shields Email & Phone Number

Brisbane, Queensland, Australia

Gold Coast, Queensland, Australia

Support participants development and provide direct assistance as required to ensure day-to-day needs are met. Supports included (but were not limited to): Personal care, mealtime support, personal hygiene, grooming, toileting, showering, community access/inclusion, capacity building and safe mobility.Supported participants with:ABI-StrokeOCD & Epilepsy from Thalidomide exposurePTSD, Anxiety and DepressionCognitive ImpairmentsHuntington's DiseaseCerebral Palsy

Brisbane

Rostering and scheduling responsibilities for Northern Brisbane operations, supporting staff attending to domestic assistance, respite, ADL/medication prompt visits and personal care services.Key Responsibilities:• Forward rostering, mapping, day rostering, handover notes.• Supporting and coordinating domestic assistance and personal care workers.• Liaise with the SCN to schedule nursing care services for clients in their homes.• Communicating with clients and families to understand their needs and preferences.• Delivering services according to the Aged Care Quality Standards• Providing support and assistance to the DA’s & PCW’s• Implementing VHC & HCP. Arranging admission and signed documentation.• Relationship management with internal and external stakeholders.

Southern Brisbane & Northern Gold Coast

Assist clients with daily living, in a manner that encourages choice and independence.Ensure the privacy, confidentially and dignity of clients. Identify and promptly report any changes in client’s health conditions, care and service preferences and take appropriate action as required. Maintain records and documentation to a high standard that comply with DVA and HCP requirements and Programmed Care policies and procedures. Demonstrate Programmed Care core values in all interactions with clients and their families. Ensure medications are administered, documented, stored, and disposed of in accordance with regulations and Programmed Care policies and procedures. Work closely with senior clinicians (Registered and Enrolled Nurses) to report medication errors or concerns and seek further advice.Ensure incidents or hazards are immediately reported, and appropriate response is taken to situations of risk or potential risk to health and safety.

Murwillumbah, New South Wales, Australia

I was fortunate to find a role with a small committed caring team while I was still studying my Cert IV Disability.Through consultation and teamwork with family, community activities, health professionals and other team members I assist my participant to live her best life.

Lismore, New South Wales, Australia

2020 - 100 hours of work placement for Cert IV Disability TAFE NSW2021 - Disability Support WorkerREDinc gave me the opportunity to do my 100 hours of work placement with them. The team was so supportive and encouraged me during my learning process. Management was great at communicating and giving me their time to grow my knowledge and confidence with in industry.Second opportunity, I was able to secure a position once I completed my Cert IV Disability as a support worker.Values:Honesty and integrity- act honestly at all times- be transparent when making decisions or giving advice - ensure all actions can withstand scrutinyRespect and courtesy- act fairly and equitably- respect others, their values and their rights- respect privacy and confidentiality- respect people’s cultural and religious sensitivities- create an environment that is free of discrimination, harassment or victimisationRole:* work within the goals and objectives of the organisation* follow the rules, policies and procedures of REDInc* act within the law* undertake all duties in a diligent manner, in accordance with their position descriptionand instructions provided to them* observe the requirements of REDInc’s Workplace Health and Safety Policy* not provide services to service users in staff/contractors private residences without priorapproval and a WHS assessment of the premises* not act in a way that brings the organisation into disrepute* ensure Service Users’ access to independent advocacy or support* ensure decisions are made in conjunction with Service Users, management and families* honestly and diligently fill out all administrative forms and records, such as time sheetsand reports, accurately stating the actual start and finish times of shifts* maintain and develop knowledge of my professional field

Doha, Qatar

During my time in Doha working and through word of mouth I was able to work as a freelancer accepting short term assignments tailored to my clients needs. The 4 projects are listed below.Provide turnkey solutions:• Developing business plans• Revenue projections• Recruiting• Competitor Analysis• Menu Design and Product Procurement• Provide solutions and troubleshooting on operational issues• Staff TrainingGlam Bar – New Concept Full Service SalonDiva Lounge Spa - 4 branches, 45 Staff – Operations RestructureOasis Salon - New Concept Full Service SalonBeauty Box – New Concept Express Nail/Beauty BarBeauty Box – Salon Restructure -22 staffBeauty Box – Business ExpansionBeauty Box – Winner Favorite Nail Bar Doha 2017

Qatar

Synergie International is a results orientated company with strong management and operations skills. Our staff range from being qualified Beauty Therapists, Aromatherapists, Reiki Masters, Hairdressers, Spa Managers and Directors that have all utilized their skills in their career paths of extensive therapies, sales, training and business. Synergie International employees well qualified professionals who are Middle East based and can provide Consulting, Recruiting, Training and Spa Management services. Our staff have combined their vast industry experience and come together to be an international leading Spa Consultancy Company.

Doha, Qatar

Salon layout and designCreate menu of servicesTreatment developmentRetail program developmentImplementation of client data baseCreate salon procedure manual and implement salon proceduresCreate salon training manual and train staffEnsure health, safety and hygiene standards were maintainedStaff recruiting, motivation, welfare and accommodationCreate a safe and empowering team environment for staffOrganizing marketing in salon, print, and web based mediaMarketing and promotions in the expat and local communityNew product pricing, service development and market competition awarenessMaintain and update salon education, training and protocolsMaintaining adequate stock levels from local and international suppliersHelp design salon marketing material, collaterals and FacebookStaff payroll, HR, Ministry documentation for residency, licenses and health certificatesComplete various annual Ministry, State and Municipal licensing requirementsMonitor staff living areas, ensure all staff are happy and following company proceduresManage staff timetables

Doha, Qatar

Salon layout and designCreate menu of servicesTreatment developmentImplementation of client data baseCreate salon procedure manual and implement salon proceduresEnsure health, safety and hygiene standards were maintainedOrganizing marketing in salonMarketing and promotions in the expat communityNew product pricing, service development and market competition awarenessMaintaining adequate stock levels from local and suppliersDesign salon marketing material and collaterals

Doha, Qatar

Staff recruiting, motivation, welfare, accommodation and transportCreate a safe empowering team environment for staffOrganising marketing in salon, print, and web based mediaMarketing and promotions, in salon, the expat and local communityNew product pricing, service development and market competition awarenessMaintain and update salon education, training and protocolsSource international products and liaise with overseas suppliersMaintaining adequate stock levels from local and overseas suppliersArrange transport, importation documents and customs clearancesReview financials to ensure company growth and profitabilityControlling salon finances, budgets, liaising with the accountant and ownersHelp design salon marketing material, collaterals and websiteStaff payroll, HR, Ministry documentation for residency, licenses and health certificatesComplete various annual Ministry, State and Municipal licensing requirementsMonitor staff living areas, ensure all staff are happy and following company proceduresMaintenance of client data base, write and implement salon proceduresEnsure health, safety and hygiene standards were maintainedOversee fashion outlet at the Pearl which was part of the parent company’s businessManage staff timetables at the day spa, fashion outlet and co-ordinate drivers

Muscat, Oman

Updating and remodelling of beauty areaUpdating of client data baseDesign and email bi-monthly client newsletter and specialsManage past debt and arrange for payment in conjunction with accountantOpen gift shopIntroduce tailoring serviceArrange sub-letting agreements with tenantsMarketing and promotion within the expat communityResearch and design promotional material and adsOversee and write monthly beauty columnGeneral day to day running and ordering of salon suppliesWrite and implement salon proceduresResponsible for staff trainingCorrect salon hygiene proceduresManage own client columnAttend local beauty/hair seminarsAttend and advise for local L’Oreal training sessions

Kuwait City, Kuwait

• Performed hair style consultation in order to decide what services the client needed• Provided services to clients such as shampooing, cutting, styling, coloring and highlighting as required• Maintained safety standards and cleanliness• Emphasized product benefits and assisted clients in the selection of retail products or services for their hair care needs• Maintained a consistent relationship with client base in order to ensure return clients• Proactively developed new customers• Attended and participated in continuing education and training in order to follow new trends and techniques• Relief Reception Duties• Consistently reached service and sales targets

Cert Iv Disability, Disability Support

Goldwell Mastercolorist Certificate, Hairdressing/Coloring

Color Artist - Trends & Inspiration Mastery Color Specialist - Color Transition Mastery Color Designer Color Technician

Education record

Innovative salon treatment for eyebrows in which individual brow hairs are adhered to the skin or existing hair to fill gaps, enhance.

Education record

Professional service designed to provide shape, color and style for eyebrows

Education record

An Express salon service using a technique in which individual eyelash extensions are applied in less than 30 minutes.

Sun Makeup Application Techniques

Extension Artistry

Diploma, Beauty Therapy

Long Hair Designer, Hairderssing

Advanced Designer, Hairderssing

Certificate Iii, Men'S Hairdressing

Skills Update, Hairderssing

Upgrading And Refresher, Hairdressing

Obtained Hairdressing License

Apprenticeship, Hairderssing

Hairdressing And Beauty Culture Diploma

High School Certificate, Hairdressing