Cathy Shields work email
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Cathy Shields personal email
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My aim is to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.I offer extensive experience across a career which focused on exceptional client service, over 30+ years. Couple this with providing aged care/disability support for a variety of clients across different age groups with varied cultural and ethnic backgrounds, gives me the confidence to deliver a quality service experience.My career history also demonstrates my outstanding administration, customer service, communication, leadership skills and my reputation for being organized and dependable. I apply a person-led approach within my support career. The focus is on the person and what they can do, not their condition or disability.Ambitious and motivated professional with a unique combination of skills, across many disciplines including Hairdressing, Beauty Therapy, Retail, and Aged Care/Disability Support. Advanced interpersonal and communication skills, nurturing trusted relationships with clients, teams, and stakeholders. Offering highly transferable skills to diverse sectors, including stakeholder engagement, continuous improvement, health and safety compliance, teamwork, leadership, and project support. My combination of education, skills and work experience has allowed me to develop my strengths in operations coordination, collaborating with team members and planning abilities. Because of my varied background, I am a resourceful and creative problem solver. I can always find multiple solutions to even the most complex problems. I am passionate and place a strong focus on health and safety, the environment, and quality assurance.In reference to my travel overseas through my previous positions, I capitalised on opportunities and contracts to gain new experiences, foster personal development, and bring a renewed perspective to my life objectives. This period in my life allowed me to build strong connections with other individuals and cultures, which has cultivated new growth and a better understanding of my future goals.My career history demonstrates my outstanding communication and leadership skills and my reputation for being organised and dependable. I apply a person-led approach within my support career. The focus is on the person and what they can do, not their condition or disability. Further, my record of achievement as a Business Owner and Disability Support Worker has been repeatedly proven.
Aura Lifestyle Supports
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Disability Support WorkerAura Lifestyle Supports Oct 2024 - PresentBrisbane, Queensland, Australia
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Disability Support WorkerDignified Movement Jan 2024 - Oct 2024Gold Coast, Queensland, AustraliaSupport participants development and provide direct assistance as required to ensure day-to-day needs are met. Supports included (but were not limited to): Personal care, mealtime support, personal hygiene, grooming, toileting, showering, community access/inclusion, capacity building and safe mobility.Supported participants with:ABI-StrokeOCD & Epilepsy from Thalidomide exposurePTSD, Anxiety and DepressionCognitive ImpairmentsHuntington's DiseaseCerebral Palsy -
Service Coordinator North Brisbane & Sunshine Coast (Maternity Contract)Programmed Care Jan 2024 - Aug 2024BrisbaneRostering and scheduling responsibilities for Northern Brisbane operations, supporting staff attending to domestic assistance, respite, ADL/medication prompt visits and personal care services.Key Responsibilities:• Forward rostering, mapping, day rostering, handover notes.• Supporting and coordinating domestic assistance and personal care workers.• Liaise with the SCN to schedule nursing care services for clients in their homes.• Communicating with clients and families to understand their needs and preferences.• Delivering services according to the Aged Care Quality Standards• Providing support and assistance to the DA’s & PCW’s• Implementing VHC & HCP. Arranging admission and signed documentation.• Relationship management with internal and external stakeholders.
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Personal Care WorkerProgrammed Care Aug 2023 - Jan 2024Southern Brisbane & Northern Gold CoastAssist clients with daily living, in a manner that encourages choice and independence.Ensure the privacy, confidentially and dignity of clients. Identify and promptly report any changes in client’s health conditions, care and service preferences and take appropriate action as required. Maintain records and documentation to a high standard that comply with DVA and HCP requirements and Programmed Care policies and procedures. Demonstrate Programmed Care core values in all interactions with clients and their families. Ensure medications are administered, documented, stored, and disposed of in accordance with regulations and Programmed Care policies and procedures. Work closely with senior clinicians (Registered and Enrolled Nurses) to report medication errors or concerns and seek further advice.Ensure incidents or hazards are immediately reported, and appropriate response is taken to situations of risk or potential risk to health and safety.
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Disability Support WorkerTweed Coast Plan Management Aug 2020 - Aug 2023Murwillumbah, New South Wales, AustraliaI was fortunate to find a role with a small committed caring team while I was still studying my Cert IV Disability.Through consultation and teamwork with family, community activities, health professionals and other team members I assist my participant to live her best life.
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Disability Support WorkerRedinc (Realising Every Dream) Oct 2020 - Feb 2021Lismore, New South Wales, Australia2020 - 100 hours of work placement for Cert IV Disability TAFE NSW2021 - Disability Support WorkerREDinc gave me the opportunity to do my 100 hours of work placement with them. The team was so supportive and encouraged me during my learning process. Management was great at communicating and giving me their time to grow my knowledge and confidence with in industry.Second opportunity, I was able to secure a position once I completed my Cert IV Disability as a support worker.Values:Honesty and integrity- act honestly at all times- be transparent when making decisions or giving advice - ensure all actions can withstand scrutinyRespect and courtesy- act fairly and equitably- respect others, their values and their rights- respect privacy and confidentiality- respect people’s cultural and religious sensitivities- create an environment that is free of discrimination, harassment or victimisationRole:* work within the goals and objectives of the organisation* follow the rules, policies and procedures of REDInc* act within the law* undertake all duties in a diligent manner, in accordance with their position descriptionand instructions provided to them* observe the requirements of REDInc’s Workplace Health and Safety Policy* not provide services to service users in staff/contractors private residences without priorapproval and a WHS assessment of the premises* not act in a way that brings the organisation into disrepute* ensure Service Users’ access to independent advocacy or support* ensure decisions are made in conjunction with Service Users, management and families* honestly and diligently fill out all administrative forms and records, such as time sheetsand reports, accurately stating the actual start and finish times of shifts* maintain and develop knowledge of my professional field -
DirectorQatar Executive Services Jul 2015 - May 2018Doha, QatarDuring my time in Doha working and through word of mouth I was able to work as a freelancer accepting short term assignments tailored to my clients needs. The 4 projects are listed below.Provide turnkey solutions:• Developing business plans• Revenue projections• Recruiting• Competitor Analysis• Menu Design and Product Procurement• Provide solutions and troubleshooting on operational issues• Staff TrainingGlam Bar – New Concept Full Service SalonDiva Lounge Spa - 4 branches, 45 Staff – Operations RestructureOasis Salon - New Concept Full Service SalonBeauty Box – New Concept Express Nail/Beauty BarBeauty Box – Salon Restructure -22 staffBeauty Box – Business ExpansionBeauty Box – Winner Favorite Nail Bar Doha 2017
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DirectorSynergie International Jun 2013 - Jun 2015QatarSynergie International is a results orientated company with strong management and operations skills. Our staff range from being qualified Beauty Therapists, Aromatherapists, Reiki Masters, Hairdressers, Spa Managers and Directors that have all utilized their skills in their career paths of extensive therapies, sales, training and business. Synergie International employees well qualified professionals who are Middle East based and can provide Consulting, Recruiting, Training and Spa Management services. Our staff have combined their vast industry experience and come together to be an international leading Spa Consultancy Company. -
Day Spa ManagerDesert Princess Jun 2012 - May 2013Doha, QatarSalon layout and designCreate menu of servicesTreatment developmentRetail program developmentImplementation of client data baseCreate salon procedure manual and implement salon proceduresCreate salon training manual and train staffEnsure health, safety and hygiene standards were maintainedStaff recruiting, motivation, welfare and accommodationCreate a safe and empowering team environment for staffOrganizing marketing in salon, print, and web based mediaMarketing and promotions in the expat and local communityNew product pricing, service development and market competition awarenessMaintain and update salon education, training and protocolsMaintaining adequate stock levels from local and international suppliersHelp design salon marketing material, collaterals and FacebookStaff payroll, HR, Ministry documentation for residency, licenses and health certificatesComplete various annual Ministry, State and Municipal licensing requirementsMonitor staff living areas, ensure all staff are happy and following company proceduresManage staff timetables
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Salon OwnerArt Of Beauty Jun 2010 - May 2012Doha, QatarSalon layout and designCreate menu of servicesTreatment developmentImplementation of client data baseCreate salon procedure manual and implement salon proceduresEnsure health, safety and hygiene standards were maintainedOrganizing marketing in salonMarketing and promotions in the expat communityNew product pricing, service development and market competition awarenessMaintaining adequate stock levels from local and suppliersDesign salon marketing material and collaterals
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Operations ManagerDados Beauty Jun 2008 - May 2010Doha, QatarStaff recruiting, motivation, welfare, accommodation and transportCreate a safe empowering team environment for staffOrganising marketing in salon, print, and web based mediaMarketing and promotions, in salon, the expat and local communityNew product pricing, service development and market competition awarenessMaintain and update salon education, training and protocolsSource international products and liaise with overseas suppliersMaintaining adequate stock levels from local and overseas suppliersArrange transport, importation documents and customs clearancesReview financials to ensure company growth and profitabilityControlling salon finances, budgets, liaising with the accountant and ownersHelp design salon marketing material, collaterals and websiteStaff payroll, HR, Ministry documentation for residency, licenses and health certificatesComplete various annual Ministry, State and Municipal licensing requirementsMonitor staff living areas, ensure all staff are happy and following company proceduresMaintenance of client data base, write and implement salon proceduresEnsure health, safety and hygiene standards were maintainedOversee fashion outlet at the Pearl which was part of the parent company’s businessManage staff timetables at the day spa, fashion outlet and co-ordinate drivers
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Salon ManagerRaz Hair & Beauty Jun 2006 - May 2008Muscat, OmanUpdating and remodelling of beauty areaUpdating of client data baseDesign and email bi-monthly client newsletter and specialsManage past debt and arrange for payment in conjunction with accountantOpen gift shopIntroduce tailoring serviceArrange sub-letting agreements with tenantsMarketing and promotion within the expat communityResearch and design promotional material and adsOversee and write monthly beauty columnGeneral day to day running and ordering of salon suppliesWrite and implement salon proceduresResponsible for staff trainingCorrect salon hygiene proceduresManage own client columnAttend local beauty/hair seminarsAttend and advise for local L’Oreal training sessions
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Senior StylistThe Cutting Edge Jun 2004 - May 2006Kuwait City, Kuwait• Performed hair style consultation in order to decide what services the client needed• Provided services to clients such as shampooing, cutting, styling, coloring and highlighting as required• Maintained safety standards and cleanliness• Emphasized product benefits and assisted clients in the selection of retail products or services for their hair care needs• Maintained a consistent relationship with client base in order to ensure return clients• Proactively developed new customers• Attended and participated in continuing education and training in order to follow new trends and techniques• Relief Reception Duties• Consistently reached service and sales targets
Cathy Shields Skills
Cathy Shields Education Details
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Goldwell London/Darmstsadt AcademiesHairdressing/Coloring -
Brow Perfect -
Hi Brow - Eyebrows By Design -
La La Express -
Thats'So Sun MakeupSun Makeup Application Techniques -
Lash Be LongExtension Artistry -
Gold Coast Training AcademyBeauty Therapy -
Pivot PointHairderssing -
Pivot PointHairderssing -
Tafe QueenslandMen'S Hairdressing -
Tafe QueenslandHairderssing -
International School Of Hair Nails & BeautyHairdressing -
Hairdressers' Association Of BcObtained Hairdressing License -
Province Of British Columbia Ministry Of LabourHairderssing -
Vancouver Technical Secondary SchoolHairdressing And Beauty Culture Diploma -
Vancouver Technical SecondaryHairdressing
Frequently Asked Questions about Cathy Shields
What company does Cathy Shields work for?
Cathy Shields works for Aura Lifestyle Supports
What is Cathy Shields's role at the current company?
Cathy Shields's current role is Ambitious and motivated professional with a unique combination of skills..
What is Cathy Shields's email address?
Cathy Shields's email address is ca****@****ies.com
What schools did Cathy Shields attend?
Cathy Shields attended Tafe Nsw, Goldwell London/darmstsadt Academies, Brow Perfect, Hi Brow - Eyebrows By Design, La La Express, Thats'so Sun Makeup, Lash Be Long, Gold Coast Training Academy, Pivot Point, Pivot Point, Tafe Queensland, Tafe Queensland, International School Of Hair Nails & Beauty, Hairdressers' Association Of Bc, Province Of British Columbia Ministry Of Labour, Vancouver Technical Secondary School, Vancouver Technical Secondary.
What skills is Cathy Shields known for?
Cathy Shields has skills like Wellness Coaching, Wellness, Nutrition, Beauty Industry, Coaching, Public Speaking, Lifestyle, Spa, Skin Care, Personal Development, Fitness, Meditation.
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Catherine Shields
Melbourne, Vic
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