Cathy Wahlstrom Email & Phone Number

Colorado Springs, Colorado Area

Pursued my MBA with a focus on project management and entrepreneurship. Graduated with Distinction.

Colorado Springs, Colorado Area

Put my career on hold to care for my Husband who was diagnosed with ALS until his passing. I felt it was important to spend every moment I had with him due to the aggressiveness of the illness.

Colorado Springs, Colorado Area

Provided neutral, third-party meeting leader between Compassion, consultants and process team members. Provide facilitation and support for the Supporter Experience Process PITS, to have structure and process to interactions so the team was able to function effectively and make high-quality decisions. Duties to include: agenda preparation, scheduling.

Colorado Springs, Colorado Area

Integrated Solutions Director Responsible for talent management including hiring, coaching, development, corrective action, termination. Provided executives and key stakeholders' with recommendations for application(s) including design recommendations, issue resolution, upgrades, business utilization, and other application related changes. Facilitated.

• Built and lead a strong application support team. Advised executives and key stakeholders with recommendations for applications on issue resolutions, upgrades and business utilization. Organized team to consistently.
• Acted as mediator and provided resolutions with vendor and business areas regarding new processes, applications changes and process improvements.
• Reduced confusion and delays by creating RACIs for each application, mentoring staff on the process where no clear roles or responsibilities previously had been between IT, Business areas and vendors.
• Implemented a sales model with outside provider from suggested donation product and fulfillment. Integrated current systems with external vendor, creation of new interfaces using a SOA based infrastructure.
• Resolved 1700 data integrity issues by creating a data modeler role to focus on the issues find the root cause and propose solutions to prevent future issues.

• Responsible for enterprise applications support, SLA of issues, ensuring that business and technology needs were met. Upgraded enterprise applications working with business, infrastructure and vendors to ensure smooth.
• Implemented the Distribution Fulfillment System enhancement to allow for customized letters, inserts, product management with two primary applications (JDE and D2D) to reduce cost and gain additional functionality and.
• Maintained a 99% uptime on all enterprise applications, including late night support of off shore staff.

Colorado Springs, Colorado Area

Performed duties of help desk and support, created training programs for new hires, redesigned knowledge base, special projects to include inventory analysis, upgrade of OS for ministry, consolidation of softwares.

Various

Provided instruction for Microsoft Office Suite, Database creation for Chaplain services, Computer literacy classes for ACS.

Master Of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies

Bs, Technical Management

Activities and Societies: National Society of Leadership and Success

Aa, Business- Legal

Engineering

Education record

Activities and Societies: Speech Debate, Volleyball, Choir, Stage Band