Cathy James Email & Phone Number

Western North Carolina

Franklin, North Carolina, United States

Software trainer, Client Development, Sales

Orlando, Florida

Sells the benefits of CareCredit to healthcare-related providers operating in respective practice specialties, including Dental, Veterinary, and Specialty Medical. Drives product engagement in practices to attain and exceed credit goals within an assigned territory. Builds strong working relationships with office staff and practitioners and ensures knowledge of the CareCredit program, product offerings, compliance requirements, current rates, and other pertinent information to support usage. • Performs business development initiatives, outreach, and relationship building with 300+ assigned practices within the territory.• Generates revenue and drives sales to meet a $50M annual quota. • Partners with Regional Managers of large DSOs and mid-market groups; results create alignment and meet goals associated with practice achievement.

Orlando, Florida

Orlando, Florida

Managed all field sales activities within an assigned territory. Provided consistent consultative contact with dental accounts to build merchandise, equipment, technology, and service sales with existing and potential customers. Placed a heavy emphasis on obtaining new customers while sustaining strategic relationships. Planned, organized, and implemented effective strategies through the use of company programs, tools, and resources to increase market share. Responded to customer concerns and executed follow up actions to guarantee that customer issues and opportunities were communicated to cross-functional teams. • Realized 19% territory growth year over year with Henry Schein beginning in 2012; recognized for achieving top 10% sales ranking within the company in 2018. • Led training and other educational events targeting hygienists and office administrators; results successfully differentiated Henry Schein from competition.

Orlando, Florida

Onboarded to sell a wide range of orthodontic products to orthodontists and other providers in the dental industry. Applied comprehensive knowledge of the product offering and promoted it to accounts to facilitate trial and subsequent integration. Scheduled sales appointments, lunch and learns, local educational events, and chairside clinical product evaluations. Offered ongoing customer training and support. • Successfully leveraged existing relationships and solidified the loyalty of current customers. • Drove sales efforts that delivered upon and exceeded forecast; attained 127% in a $2.2M territory.

Orlando, Florida

Responsible for covering a sales territory that encompassed Orlando and Central Florida. Tasked with negotiating and closing sales opportunities and increasing sales year over year by presenting to and educating channel partners, attending study club meetings and trade shows, and facilitating in-office lunch and learn programs and seminars. Served as an influential partner to dental supply distributors, dentists, and other support staff. • Achieved Top Performers Club in 2005 and consistently attained forecast each year during tenure by placing within the top 25% companywide; met and exceeded a $2.8M annual quota. • Devised and executed upon hands-on and continuing education programs aimed at providing dentists, dental assistants, and dental hygienists with channel partner support.

Chicago, Illinois

Chicago, Illinois & Orlando, Florida

Titusville, Florida

Bachelor Of Arts - Ba, Journalism

Associate Of Science - As, Dental Hygiene