Job Summary: The Executive Assistant Completes various high-level administrative tasks supporting the President/CEO and the Board of Directors. As necessary, may provide additional support for the Leadership Team.

Hire by management to offer a very high-level confidential and executive-level support to the -CXO level (Founder/ Director/ Personnel) and promote the company policies/ practices. Function as HR liaison while simultaneously ensuring open communication lines among executives, staff, vendors, and clients. Upgrade and maintain the owner’s complex meeting schedule and travel as required while ensuring accurate expensing, accounts receivables and payables, purchasing, petty cash disbursement, and… Show more Hire by management to offer a very high-level confidential and executive-level support to the -CXO level (Founder/ Director/ Personnel) and promote the company policies/ practices. Function as HR liaison while simultaneously ensuring open communication lines among executives, staff, vendors, and clients. Upgrade and maintain the owner’s complex meeting schedule and travel as required while ensuring accurate expensing, accounts receivables and payables, purchasing, petty cash disbursement, and payroll management. Performed operations for payroll processing, HR assistance, deduction changes, time-off request, tax documentation, full-cycle hiring process, etc. Write correspondence; proof and edit press releases and training manuals to ensure accuracy, integrity, and consistency. Show less

Deployed strategies for offering end-to-end administrative support to all operations managers, staff members and timely supply on-site (daily, weekly, monthly). Accelerated the overall hiring process (regular turnaround) and inducted the newly hired team with their KPIs and SOPs.

Executed multiple roles from receptionist to case manager and later to quality assurance specialist. Handled general operations for quality delivery of medical chart /record review to Veteran Services within SLAs. Collated and assessed veterans' medical records for ensuring accurate scrutiny while strengthening ongoing relationships with providers/staff. Guided and assisted the veterans for timely completion of their paperwork, as well as resolving the queries.

Collaborated with cross-functional teams for delivering customer orders; ensured the shipping of software products within the timelines. Leveraged skills gained in offering administrative support by processing checks, reverting to the sales calls, maintaining literature, and monitoring shipping/software inventories.

Ensured accurate and timely completion of all member new enrollment, request change, and termination inquiries. Provided customer service to CIGNA’s employees enrolled in the company’s 401(k) plan. Assisted in implementing the company’s flextime, compressed workweeks while maintaining a 50,000-plus company wide member filing system.