Catina Winfrey Email & Phone Number

Chicago, IL, US

United States

Chicago, Illinois, United States

Remote

Houston, Texas, United States

Provide on-site application administration and support of Ricoh Streamline NX 2.7, Ricoh Device Manager NX, and OpenText RightFax 16.2 software suites for Covestro LLC. Act as the primary point of contact for Covestro end user support and primary specialist for application integrity and maintenance. Work tickets and pulled reports using ServiceNOW.

Tucker, Georgia, United States

Provides telephone "hotline" product technical service support in a call center environment to dealers, field technicians, VARs, OEMs and/or end user customers. Ensures high-level customer (caller) satisfaction by analyzing problems pertaining to malfunctioning electro/mechanical equipment, computer equipment, or software applications, identifying problem.

Charlotte, North Carolina, United States

• Provided 1st level engineering support to all clients. Escalated Issues that could not be resolved within 15 minutes based on a quick review and a determination made for either Level II or Level III engineers. Provided.

Charlotte, North Carolina, United States

Onsite and remote support for major dental supply company. Image and deploy Windows 7 Enterprise using SCCM on desktop and laptop computers. Maintain I.T. operations for local call center departments interfacing with presales, warranty, RMA, tier-1 tech support, as well as support for travelling salesmen and travelling Tier-3 tech support located all over.

Tucker, Georgia, United States

Worked alone, maintaining responsibility for ensuring that all technology on the campus meets the needs of students, faculty, and staff in achieving school objectives for learning, including maintaining all the IT operations of the school. Configured and maintain software applications for end users including but not limited to Microsoft Office 2007 & 2010.

Atlanta, Georgia, United States

Working as self-employed IT & Telco Consultant receiving a variety of assignments ranging from network cabling to computer installation & repair for 3 major online marketplaces used by corporate buyers (i.e. Onforce.com, Fieldsolutions.com, & Computerassistant.com)

Atlanta, Georgia, United States

Cable plant infrastructure internal layout design, construction, and management for network data, voice, audio, video, and fiber optics. Specialized in structured installation and termination of copper Cat3, 5, 5e, 6 with RJ45 ends or jacks and 66/110 blocks comprising of 12 to 24 port patch panels. Also installed T22, coaxial DS3, RG58, RG59, RG6, and.

Peachtree City, Georgia, United States

Installation, onsite repair, and customer training on usage and maintenance of electrical, pneumatic, and hydraulic systems of machines that form and shape sheet metal for architectural applications. Assisted manufacturer of American-Made CNC Controller of with integration onto sheet metal rollforming machine designed and built in Taiwan. 80% Travel

Atlanta, Georgia, United States

Performed installation of residential cable, telephony, and high speed internet service for local cable company. Also installed home theater systems, commercial phone systems, and computer networks for individual customers. Built electrical service from the ground up for commercial electrical construction contracts. Used working knowledge of National.

Atlanta, Georgia, United States

Installation, repair, & maintenance. Provided repairs and maintenance tasks for residential & commercial customers. Diagnosed errors or technical problems that arose before or during visit. Determined what solution would be most effective in fixing issue with minimal downtime on equipment. Meticulous and punctual. Made sure to provide a great customer.

Norfolk, Virginia, United States

Install, maintain and repair the equipment needed for interior communications within the ship and shore facilities. These communication systems include public address systems, interior telephone systems, alarm systems, engine telegraphs to communicate orders for changes in engine speed from the bridge (ship's command station) to the engine room, certain.

Bachelor Of Science, Information Technology - Network Administration

Education record