Kateryna Kulyk
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Kateryna Kulyk Email & Phone Number

Customer Success Operations Manager at PeopleForce
Location: Kyiv, Kyiv City, Ukraine 6 work roles 1 school
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Current company
Role
Customer Success Operations Manager
Location
Kyiv, Kyiv City, Ukraine
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Who is Kateryna Kulyk? Overview

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Quick answer

Kateryna Kulyk is listed as Customer Success Operations Manager at PeopleForce, a company with 137 employees, based in Kyiv, Kyiv City, Ukraine. AeroLeads shows a matched LinkedIn profile for Kateryna Kulyk.

Kateryna Kulyk previously worked as Customer Success Team Lead at Peopleforce and Customer Success Team Lead at Genesis Tech. Kateryna Kulyk holds Bachelor'S Degree, Spanish Language And Literature from Kyiv National Linguistics University.

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PeopleForce

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Profile bio

About Kateryna Kulyk

Hi and pleased to catch up on this block 🥂I'm Kateryna and I have over 5 years of experience working with customers of different sizes and needs. It was a long path which brought me to PeopleForce. Here I hold a Customer Success Team Lead position and try my best to excel in guiding teams and building strong customer relationships.I focus on leadership, empowering my team to achieve collective goals, and providing tailored solutions that drive satisfaction within and without the team. Passionate about customer success, long-term growth strategies and strengthening of domain knowledge. 💛💙

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Kateryna Kulyk's current company

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PeopleForce
Peopleforce
Customer Success Operations Manager
Kyiv, UA
Website
Employees
137
AeroLeads page
6 roles

Kateryna Kulyk work experience

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Customer Success Operations Manager

Kyiv, UA

Customer Success Team Lead

Current

Kyiv, Ukraine

🔘 Leadership and Team Management🔘 Customer Relationship Management🔘 Product Knowledge and Expertise🔘 Problem-Solving and Support🔘 Account Management

Apr 2024 - Present

Customer Success Team Lead

Kyiv, Ukraine

🔘 Team Management and Development🔘 Strategic Account Oversight🔘 Process Improvement🔘 Cross-Functional Collaboration🔘 Performance Metrics and Reporting

May 2022 - Apr 2024

Customer Success Manager

Kyiv, Ukraine

🔘 Customer Relationship Management🔘 Onboarding and Training of new customers 🔘 Proactive Support and Problem-Solving🔘 Account Management🔘 Customer Feedback and Advocacy

Dec 2021 - May 2022

Customer Support Team Lead

Kyiv City, Ukraine

🔘 Direct line management for Helpware with a size of 10 -15 agents🔘 Manage Performance behavior through effective communication by doing regular team meetings, mentoring and coaching🔘 Regularly review and analyze performance to drive effectiveness and address areas for opportunities🔘 Ensure that agents have an understanding of the company’s mission and.

Sep 2020 - Nov 2021

Customer Service Manager

Concha Solution

Kyiv City, Ukraine

🔘 Lead the clients through the verification process of the account (uploading the documentation, checking it and providing a feedback to the client).🔘 Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service by utilizing strong communication and negotiation skills.🔘 Assessed reports, monitored calls.

Mar 2018 - Jul 2020
Team & coworkers

Colleagues at PeopleForce

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1 education record

Kateryna Kulyk education

FAQ

Frequently asked questions about Kateryna Kulyk

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What company does Kateryna Kulyk work for?

Kateryna Kulyk works for PeopleForce.

What is Kateryna Kulyk's role at PeopleForce?

Kateryna Kulyk is listed as Customer Success Operations Manager at PeopleForce.

Where is Kateryna Kulyk based?

Kateryna Kulyk is based in Kyiv, Kyiv City, Ukraine while working with PeopleForce.

What companies has Kateryna Kulyk worked for?

Kateryna Kulyk has worked for Peopleforce, Genesis Tech, Helpware, and Concha Solution.

Who are Kateryna Kulyk's colleagues at PeopleForce?

Kateryna Kulyk's colleagues at PeopleForce include Yuliia Zhmud, Nikita Sergeev, Lidiia Hazhur, Julia Sychova, and Mariia Rossokha.

How can I contact Kateryna Kulyk?

You can use AeroLeads to view verified contact signals for Kateryna Kulyk at PeopleForce, including work email, phone, and LinkedIn data when available.

What schools did Kateryna Kulyk attend?

Kateryna Kulyk holds Bachelor'S Degree, Spanish Language And Literature from Kyiv National Linguistics University.

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