Catrina Smith Email & Phone Number

Marion, Iowa

-Handle and arrange customer orders for dry cleaning, billing, and delivery-Assist customer orders via walk-in or phone calls-Maintain a clean work environment-Assist when needed at Prince Albert Tuxedos for fittings, measurements, and help with small wedding details.

-Researched and established rental space for store-Recruited, hired and trained sales associates-Scheduled hours for all employees, facilitated inventory orders, organized weekend promotions, and ensured sales associates followed instructions from corporate office. -Completed sale associate duties and handled customer dissatisfactionBefore I was promoted to Manager in the 2012 season, I was a Sales Associate which included:-Customer service duties: cashier and assisting customers with purchases, and handled special orders for customers-Promoted the business through flyers, social media, and dressing as a character-I restocked inventory, maintained a clean work environment, and helped with setting up and tearing down store.

-Assisted customers with their purchases, handled money, and counted cash drawer-Advertised and promoted store promotions-Key-holder, organized and checked inventory, checked fitting rooms, and maintained a clean work environment-Secret Shopper, a role to identify potential theft