Catte Caviness Email & Phone Number

United States

Manage Closings ProcessPlat RecordingsData Quality AssuranceFuture Development Tracking

Frisco, Texas, United States

Oversee Non-Survey data for the western USImprove new home market knowledgeMake guided recommendations and conclusions from research

Grocery shopping, food & merchandise deliveryConsistently rated 5.0 stars On-time deliveries

Dallas, Tx

 Ensure ongoing and consistent customer satisfaction by providing on-time delivery and follow-up. Cultivated excellent long-term relationships with clients, maintain ongoing communication and facilitating solutions to address networking needs and concerns. Contributions to sales growth with individual sales and account achievements. Provided initial contact to customers, responding quickly and diplomatically to client concerns to ensure superior service and satisfaction.

 Received inbound calls and emails for product questions, quotes, and orders. Responsible for refunds, issuing return labels, customer disputes, and other claims.  Provided initial contact to customers, responding quickly and diplomatically to client concerns, resolve customer enquiries and complaints, and to ensure superior service and satisfaction. Ensure ongoing and consistent customer satisfaction by providing on-time delivery and follow-up. Worked closely with the warehouse… Show more  Received inbound calls and emails for product questions, quotes, and orders. Responsible for refunds, issuing return labels, customer disputes, and other claims.  Provided initial contact to customers, responding quickly and diplomatically to client concerns, resolve customer enquiries and complaints, and to ensure superior service and satisfaction. Ensure ongoing and consistent customer satisfaction by providing on-time delivery and follow-up. Worked closely with the warehouse on account specific packages being received in.  Handled escalated calls and issues. Watch for fraud attempts and conduct any research needed to verify accounts.  Participated in a small group project to define new procedures and policies.  Provided training for new employees, both permanent and temporary staff. Show less

Bachelor Of Technical Management, Business Intelligence & Analytics Management, Senior

Associate Of Computer Network Systems, Computer Network Systems

Activities and Societies: WIT (Women In Technology) Graduated with Highest Honors.

Advertising Design