In charge of operational functions in support of Global Mobility and Immigration services and primary point of contact for all stakeholders, including leaders, assignees and supporting functions. Partners with external vendors on initiation and administration of immigration and global assignment or relocations. Establishes a strong relationship with external vendors; by providing clear and effective directions to ensure adherence to compliance, high quality service delivery in support of Mobility life cycle. Services as a focal point of contact for Relocation Service Provider on policy interpretation, execution, and management and coordination of exception request. Leads the development of mobility policies and transfer letter templates as well as maintaining Mobility wiki for internal partners to include FAQs, policies, and process documents. Audits initiation and assess vendor performance and ensure service levels are met. Ensures adequate governance as in place for billing and reporting. Partners inclusively and effectively with internal stakeholders (HR team, legal, tax etc.) to best support the global mobility requirements of the business. Applies mobility-related expertise in consultation with HRSP, HRBP, and other key stakeholders; educate HR community and people leaders on mobility program, market best practices, and policy applicability with intent to upskill, increase knowledge and understanding.

Provided subject matter expertise advisory for international moves. Lead global mobility program for corporate clients with various sized mobility populations. Worked closely with clients on international assignment policies and best practices to streamline mobility programs, while managing tax effectiveness, risks, and costs. Manage vendor management and act as primary day-to-day point of contact for short term assignment, long term assignments, permanent relocations, business travelers and commuters. Oversaw ongoing international payroll, year-end compensation and wage reporting to ensure compliance across jurisdictions. Collaborated with internal and external stakeholders to deliver seamless and superior client and customer service - interacted with international assignees, HR, Compensation, Payroll, Legal, Finance, Tax and Immigration contacts for US and foreign locations. Additional responsibilities include prepare global mobility package and cost estimates for global relocations. Advised of cost-efficient strategies to enhance mobility programs and meet unique challenges when needed. Provide ongoing education to HR team of latest processes and policies. Monitored and tracked cost of programs and identify opportunities for improvement.Key accomplishments: Nominated and recognized for Service Star for exceptional customer service for the Multinational HR Consultancy PracticeWon Employee of the Quarter Award and Recognition Developed Remote Work decision tree to guide key Global Mobility stakeholders and HR practitioners in ensuring compliance for Company and Transferees.

Oversaw the administration of enterprise wide U.S domestic relocation and international assignment support within corporate HR. Extensive knowledge of Global Mobility processes, immigration, social security, tax requirement and cross border compliance. Strategically consulted HR business partners, managers, senior leaders in mobility policies and practices. Managed numerous processes in Global Mobility program. Partnered with Head of Global Mobility in designing the Mobility program and guidelines when applicable. Identified and recommended methods to simplify and enhance processes, procedures and technologies. Spearheaded in continuous improvement initiatives and enhanced the overall experience to the end users. Served as the primary contact on immigration matters by engaging in-house legal counsel and external immigration vendors. Worked closely with third party vendors to ensure timely, quality services are provided within agreed service levels agreement and cost expectations.Key accomplishments: Have saved over half a million dollars for the company on Tax Equalization collection and compliance effort. Successfully sourced and worked with key members to create a “Business Traveler Dashboard”. The tool is being looked at to proactively manage business travelers while reducing, avoiding cost, and minimizing risks. Resulting close to a half a million of dollars in cost avoidance annually. Collaborated with stakeholders to harness global travel booking platform to built alerts to notify employees on potential tax and immigrant liability when exceeds foreign country threshold. Created and launched two mobility intranets to exchange information and knowledge with various stakeholders and global HR colleagues. The intranet site serves as a one stop shop on mobility related matter. Showcase creativity and a breakthrough of expertise and empowerment to help our partners execute mobility strategy by providing solutions.

Total Rewards Center of ExpertiseParticipated and contributed in key global processes implementation such as: corporate relocation, benefits administration, global merit increases, employee relations, on-boarding and succession planning. Partnered with Human Resources Business Partners and partner with Talent Acquisition team in executive recruitment and on-boarding effort, succession planning, and employee’s career planning processes.Served as on site HR representative for employees’ benefits inquiries and other related incentive programs; such as wellness programs, health fair, and open enrollment.Managed Supplement Executive Retirement Program with over 550+ participants; regular updated database system with employee changes and processed paperwork.Key accomplishments: Developed communication materials related to compensation and executive compensation programs that used on annual basis. Streamlined internal process workflow in reducing and controlling risk from a corporate tax standpoint. Leaded in developing a master list of designated authorities by legal entity. Established a electronic filing system to maintain signed agreements, templates, and legal entity/signature authority files. Eliminated the need for having hard copy stored on site.

Developed relationship with prospective clients through obtaining data about their financial resources and needs. Customized insurance programs to suit individual needs and mitigate risks. Analyzed the financial need of client and impact.

Provided high-level administrative support to on demand executive. Responded to correspondence, greeted visitors, arranged conference calls, made domestic and international travel arrangement and scheduled meetings/events. Trained and supervised lower-level clerical staff. Maintained and update filing, inventory, mailing, and database systems. Performed various functions that is beyond clerical duties, such as market research, report preparation and analytic. Key accomplishment: Won employee of the month award for outstanding performing

Assisted in array of various Human Resources and Marketing duties. Posted job vacancies, reviewed employment applications and interviewed candidate. Prepared marketing materials to generate sales for the business such as creation of seasonal ads, sales literature, and media kits. Recommended appropriate sizes and formats for advertising, depending on medium being used. Processed and review employment applications to evaluate qualifications or eligibility of applicants. Arranged for advertising or posting of job vacancies, and notify eligible workers of position availability.