Alorica is one of the biggest companies you’ve never heard of. We only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with over 90,000 employees in more than 100 locations around globe. Working at Alorica means having the freedom to explore all kinds of career opportunities. You can choose from several positions – customer service, tech support, management – serving a wide variety of clients in healthcare, insurance, finance and consumer technology. And you can choose to work at a site, work from home, stay where you are or transfer to a totally new location. Alorica offers fun, challenging opportunities for personal and professional development. We want you to have fun and succeed, because when you’re at your best, that’s when we’re at our best. Let’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead.

WORKING TOGETHER, WE KEEP LIVES IN BALANCEWe’re multi-dimensional. Our team is built from industry experts, functional leaders, an engaged ownership team and a cadre of independent advisers. While we represent a diversity of experiences and backgrounds, we all share a single-minded focus: improving the financial lives of businesses, institutions and people. Our owner, Platinum Equity, provides insight and experience to drive operational excellence, as well as the growth capital to continuously invest in our business—in people, in process improvement, in technology. It's how we stay relevant to our customers—optimizing their cash flow, minimizing their risk, and helping them meet the competitive challenges they face.

I joined Anthelio as a contractor to support the recruitment team. Within a 6 month period, I was asked join the team on a full time basis to drive the recruiting efforts and plans for our HIM and RCM (Health Information Management and Revenue Cycle Management) service lines. Durning my time at Anthelio, I've been given the opportunity to lead the recruitment project for the Center of Excellence, a coding training facility that launched in March 2012 as well as source, onboard and train the talent for our internal recruiting team.In effort to support the team and keep my skills sharp, I began seeking talent for our ITO business lines and became the senior recruiter for our company's IT opportunities. Some of the skills that I've strengthened while being in this role are my ability to lead a team and mentor others. In short, I enjoy working at Anthelio and encourage others to join our team as we grow!

About AnthelioAnthelio (formerly PHNS) is a fast growing services provider for health care systems and hospitals in the United States. Information Technology services, clinical informatics, business process services and revenue cycle services are the key areas of specialization for Anthelio. With its deep domain expertise and ability to respond to the challenges of the healthcare industry, Anthelio helps its clients remain competitive in the current business scenario by contributing towards business results and leveraging its expertise on people, process and technology across all levels.As a Regional Sales Manager, I oversee a territory consisting of 14 states in the southern United States. I am responsible for networking with C-Suite executives to discover needs and collaboratively craft customized, comprehensive information technology solutions. Healthcare is Anthelio’s only business and our end to end suite of services, combined with deep domain expertise, is what sets us apart. We strive to partner with providers to improve their delivery of high quality, safe, patient-centered, timely, effective and efficient healthcare services, while also improving their top-line and bottom-line financial results.

In this new year, I've decided to take on a new role within Anthelio...I will be joining the sales team to drive sales for 2014 as the Lead Generation Coordinator with plans to move into a regional sales role. With a background in healthcare IT and HIM recruiting and 10 years of sales experience, I am ready to take on this new challenge within an organization that I support and products and services I believe in. I expect...the best is yet to come!

In 2009, in effort to generate income and nurture my hobby, I began moonlighting as a photographer focusing on family, wedding and professional portraiture. I love photography and the opportunity to help others nurture their creative side. I also enjoy mentoring new photographers and learning new techniques.

As a Direct Placement Recruiter, I was givent he opportunity to source and market qualified Life and Health Insurance Underwriting professionals to key organizations in the industry. I enjoyed establishing these relationships and getting these professionals to their destiny. In additon to sourcing and marketing, I ran a full desk, managing the billing, collections, proposals and reporting concerning my contributions to the bottom line.

Managed billing process for office clientsManaged workers compensation claims and continuing educationStaffed various positions for multiple corporate clients Managed communication with multiple vendors and clientsUtilized internet to source candidates for clientsUtilized internet to market job fairs and host job fairsConsistently followed up with customers and associates to insure satisfactionInterviewed, counseled, prescreened, and tested candidates for potential and existing opportunities

After spending time managing a full cylcle recruiting desk at Adecco, I was given the opportunity to transition into an On-Site Supervisor role at The American Heart Association. As a manager of 70+ temporary employees, I sat on-site at AHA to act as the liasan between Adecco and our client, AHA. This role prepared me for so many future positions and proved to be one of the best opportunities of my career. I expanded my knowledge in so many areas within HR and developed lasting candidate relationships that I still have today. As an On-Site Supervisor, I successfully staffed the call center and all of the administrative staff within their headquarters in Dallas. Managing benefits, payroll, newsletters, client meetings, staffing requests, employee relations, offers, recruiting, onboarding, interviewing, reports, compensation and orientations were all part of the workload I managed during my time at AHA. After a good run in this role, I was given the opportunity to move back into a full time recruiter role and less of a generalist role within Adecco, which afforded me time to focus on business development within the company and ultimately launched me into a direct placement recruitier role. I enjoyed my time as an On-Site Supervisor at AHA...it was one of my favorite jobs!

Maintained and established new client relationshipsUtilized internet to source and recruit new clients and candidatesManaged collections for entire branch and recuperated more that 80k in bad debtUtilized internet to prepare for presentations, research for marketing and to drive new business

Maintained and completed customer orders and accountsConsulted customers concerning time and attendance needsProvided estimates to customersProvided customer care for new and existing customersMarketed new clients

Provided cellular phone sales and activationsAssisted in inventory managementUpdated customer accounts and contractsTrained new employees on company policies and proceduresProvided customer service on billing and equipment issuesMaintained and exceeding monthly sales goalsSKILLSMac and PC Proficient, Avid Internet user, Excellent Communication, Strong Time Management Skills