Caty Vega Email & Phone Number

Orlando, Florida, United States

Answer phone calls and emails. Schedule and confirm assignments, and input customer data into company systems.Organize workflow and assignments by reading and routing correspondence, collecting customer information, and managing assignments.Maintain customer confidence and protect operations by keeping information confidential.Keep workflow consistent by overseeing employee activity and workload.Provide support to the management team by assisting employees with difficult tasks or situations they may face. Contribute to the team effort by accomplishing related results and projects as needed. Train and develop all team members including new and seasoned employees.

Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.Maintains customer confidence and protects operations by keeping information confidential.Contributes to team effort by accomplishing related results as needed.

Orlando, Florida, United States

Exhibits leadership and guiding staff to their fullest potential; spending time on the floor to connect with employees, customers, coach in the moment for results and identify ways to drive said results. Develops the team to climb the ladder towards promotions, hiring and welcoming new employees. Regularly and customarily exercise discretion in managing the overall operation of the store. Ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. Responsible for modeling and acting in accordance with Starbucks guiding principles.

Winter Park, Florida, United States

Schedule and direct staff in daily work assignments to ensure productivity. Slashed the pricing of our weekly ordering by 20% with researching and sourcing new vendors for product. Lowered payroll/ administration costs nearly 35% by negotiating pricing and fees, while ensuring the continuation and enhancements of services. Brokered a partnership with tea supplier to expedite tea sales and stimulate the company’s growth. Started Bumble & Bumble coffee and tea with Edgewater High School to give back to the community.

Orlando, Florida, United States

Responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift. Also oversaw stocking inventory, balancing the cash register and coordinating employee responsibilities to improve efficiency or customer service.