Caumilla Egan Email & Phone Number

Warrington, United Kingdom

The Management and main POC on the Airwave Site Share project. Assisting in the management of the CTIL Incoming Site Share project. Responsibilities Include: • Access identification and requirements• Liaise with Clients, customers and engineers as required.• Site by site review by telephone and face to face with clients.• Obtaining relevant information from lease to issue offers to the clients.• Identifying Sharers equipment rights thorough lease reads.• Collating and issuing inter-operator Stage A Final Accounts upon legal completion.• Collating and issuing HoTs and Addendas/Memorandums.• Assisting the design team on site specific queries.• Collating HOP information.• Identifying planning types and planning submissions for Licence notifications to the LPA.• Managing the MSV Co-ordination ensuring the RPs and all other attendees has the relevant information.• Assist design team in delivering manageable targets on drawing issue to achieve all the desired SLA's and help to develop drawing standards on client requests E.G. WIG• Obtain consent from landlords for the Upgrade on the site.• Raising Po and approving invoices.

Performing a wide range of administrative and project support activities for the Project and technical departments and/ or management to facilitate operation of the organization. Responsibilities Include: • Assist in the preparation of planning applications and appeal packs• Assist with statistical reporting• Prepare Health and Safety packs with agreed SLA’S• Preparing hand over packs and upload as directed with agreed SLA’S• Supporting specific projects as required• Liaise with clients, customers and engineers as required.• Quality Assurance of returned Huawei defect forms from Field Staff• Defect database management Proactive identification of errors in client/partner tracking logs• Management flow of outage request• Access identification and requirements• Applying for site shutdowns on major beacon projects.• Coordinating HOP Submission for Huawei and Ericsson.• Liaise with Clients, customers and engineers as required.• Gatekeeping – Schedule works; Prepare work packages; control Tech Engineers / Contractors access.

The DHL (British Gas) contract provides an effective collection service supporting a Blue Collar Multinational Business. The partnership provides effective collection and disposal of waste generated by British Gas Engineers at private properties. Responsibilities Include: Dealing with issues concerning drivers, customers and equipmentDriver DebriefingData imputing using Microsoft Excel and integrated IT systemsDealing with day to day office issuesReport and compile KPI information on a daily weekly basis.Member of the H&S committee and Hazard Reporting ownerAuditing Asbestos consignment notes and taking appropriate action against discrepancies.Controlling scrap/waste tickets and supporting finance departments when building back up for all credits/debits.

The traffic office deals with its own fleet of 10 different types of vehicles ranging from small vans to 44 tonne rigid and curtain sided trailers employing 40 drivers. It is also the office for external delivery’s to be weighed in and out, on a day to day basis. Responsibilities Included: Validation of all paperwork for each vehicleInput drivers information onto spreadsheetsDaily check on missing weights/unconfirmed tickets, contacting customers and our suppliers to complete the missing detailsRaising tickets and issuing jobs to driversSending the correct information to external customers regarding materials being exported to ChinaDealing with telephone queries from internal departments, customers and driversDebriefing drivers who have experienced problems with customers and our equipmentArranging collections/delivers to new and existing customersEnsuring correct completion of data into IWS systemSending relevant paperwork to external customersProviding weekly and monthly KPI reports to the group fleet manager on fuel usage, missed lifts and weights collectedRetrieving weights from third party companies and inputting them into the IWS system

Responsibilities Included: The home retail group was a call centre handling calls from both Argos and Homebase customers:Entering customer details on their bespoke customer database that would assist the customer in applying for a store cardTaking payments over the phone via credit/debit cards and discussing any account issuesUpdating changes in customers details such as change of address, name and phone numbersFollowing the procedure for lost cards, putting accounts on hold and raising new accountsAdvising customers of the frequency and amount of their paymentsFor every call I would also have to place a note on their account detailing what he had discussed during the callMaking outbound calls to customers to arrange delivery off there items

Gnvq, Leisure And Tourism

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