Cautela Danilo
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Cautela Danilo Email & Phone Number

Customer Service ESI Manager at ENGIE Italia
Location: Italy 4 work roles 1 school
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Current company
ENGIE Italia
Role
Customer Service ESI Manager
Location
Italy
Company size
724 employees

Who is Cautela Danilo? Overview

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Quick answer

Cautela Danilo is listed as Customer Service ESI Manager at ENGIE Italia, a with 724 employees, based in Italy. AeroLeads shows a matched LinkedIn profile for Cautela Danilo.

Cautela Danilo previously worked as Coordinatore Call-Center e Parco Auto – nazionali; Responsabile manutenzione di sede at Cofely Italia and Buyer Direzione Acquisti e Contratti, Servizi Generali at Cofely Italia. Cautela Danilo holds Maturità Ragioneria from I.T.C. Cardinal Francesco Marmaggi.

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Email format at ENGIE Italia

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ENGIE Italia

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Profile bio

About Cautela Danilo

Cautela Danilo is a Customer Service ESI Manager at ENGIE Italia. They possess expertise in assistenza clienti, management, microsoft office, microsoft excel, microsoft word and 10 more skills.

Listed skills include Assistenza Clienti, Management, Microsoft Office, Microsoft Excel, and 11 others.

Current workplace

Cautela Danilo's current company

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ENGIE Italia
Engie Italia
Customer Service ESI Manager
milan, lombardia, italy
Website
engie.it
Employees
724
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4 roles

Cautela Danilo work experience

A career timeline built from the work history available for this profile.

Customer Service Esi Manager

Current
Engie Italia

Roma, Italia

Gestione della organizzazione dei processi e coordinamento delle attività di team- Gestione dell’agenda e turnazione- Gestione e coordinamento del Team Quality & Training per la soddisfazione del cliente- Gestione e coordinamento del Team Control Room per le interazioni e monitoraggio KPI tra Azienda eOutsourcer- Supervisione infrastruttura hardware e software della piattaforma di gestione delCustomer Service- Analisi reportistica su attività giornaliera, mensile e annua delle attività outbound, inbound e canali digitali del Customer Service.Dal 2006 ad oggi ottenimento della certificazione di qualità ISO 15838

Apr 2016 - Present

Coordinatore Call-Center E Parco Auto – Nazionali; Responsabile Manutenzione Di Sede

Cofely Italia

Roma, Italia

- Gestione di sala, organizzazione e coordinamento delle attività di team- Gestione dell’agenda e turnazione- Supervisione infrastruttura hardware e software della piattaforma di gestione del call-center - Stesura reportistica su attività giornaliera, mensile e annua delle attività di Call-Center.- Gestione del lavoro di n. 20 operatori Dal 2006 ad oggi ottenimento della certificazione di qualità ISO 15838- Gestione flotta auto aziendale (gestione carte carburante, apparati telepass, della flotta circolante e rinnovo del parco auto in scadenza)Da giugno 2013: responsabile Housing per la sede di Roma

Jun 2003 - Mar 2016

Buyer Direzione Acquisti E Contratti, Servizi Generali

Cofely Italia

Roma, Italia

- Rapporti e definizione ordini con fornitori Unità Acquisti e Servizi Generali;- Inserimento ordini su sistema “Shop”- Gestione e controllo del sistema “Shop”- Coordinamento e gestione personale Unità Servizi Generali- Ottimizzazione Servizi Generali di sede- Coordinamento e gestione informatizzato dei magazzini centrale/periferici.

Oct 1999 - Jun 2003

Lavoro Interinale C/O Cofathec Servizi S.P.A

Adecco Italia

Roma, Italia

- Inserimento dati- Archiviazioni

Jul 1999 - Oct 1999
Team & coworkers

Colleagues at ENGIE Italia

Other employees you can reach at engie.it. View company contacts for 724 employees →

AC Anna Ceccarelli Anna Ceccarelli Colleague at Engie ItaliaRome, Latium, Italy View → IS Ilario Sainato Ilario Sainato Colleague at Engie ItaliaAssago, Lombardy, Italy View → VG Veronica Giannì Veronica Giannì Colleague at Engie ItaliaPoggibonsi, Tuscany, Italy View → MB Marco Berruto Marco Berruto Colleague at Engie ItaliaTurin, Piedmont, Italy View → AF Alberto Fumagalli Alberto Fumagalli Colleague at Engie ItaliaLecco, Lombardy, Italy View → MD Massimo Dolci Massimo Dolci Colleague at Engie ItaliaCivitavecchia, Latium, Italy View → DD Domenico Di Carlo Domenico Di Carlo Colleague at Engie ItaliaRome, Latium, Italy View → RC Roberto Checchia Roberto Checchia Colleague at Engie ItaliaItaly View → SF Stefania Fiorentino Stefania Fiorentino Colleague at Engie ItaliaBari, Apulia, Italy View → EM Elisabetta Martella Elisabetta Martella Colleague at Engie ItaliaMilan, Lombardy, Italy View →
1 education record

Cautela Danilo education

  • I.T.C. Cardinal Francesco Marmaggi
    I.T.C. Cardinal Francesco Marmaggi
    Maturità Ragioneria
FAQ

Frequently asked questions about Cautela Danilo

Quick answers generated from the profile data available on this page.

What company does Cautela Danilo work for?

Cautela Danilo works for ENGIE Italia.

What is Cautela Danilo's role at ENGIE Italia?

Cautela Danilo is listed as Customer Service ESI Manager at ENGIE Italia.

Where is Cautela Danilo based?

Cautela Danilo is based in Italy while working with ENGIE Italia.

What companies has Cautela Danilo worked for?

Cautela Danilo has worked for Engie Italia, Cofely Italia, and Adecco Italia.

Who are Cautela Danilo's colleagues at ENGIE Italia?

Cautela Danilo's colleagues at ENGIE Italia include Anna Ceccarelli, Ilario Sainato, Veronica Giannì, Marco Berruto, and Alberto Fumagalli.

How can I contact Cautela Danilo?

You can use AeroLeads to view verified contact signals for Cautela Danilo at ENGIE Italia, including work email, phone, and LinkedIn data when available.

What schools did Cautela Danilo attend?

Cautela Danilo holds Maturità Ragioneria from I.T.C. Cardinal Francesco Marmaggi.

What skills is Cautela Danilo known for?

Cautela Danilo is listed with skills including Assistenza Clienti, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Leadership, and Powerpoint.

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