- Utilized advanced data analytics and intelligent techniques to investigate high profile fraud.- Investigated complex external threats against the business in order to build cases that can be referred to Law Enforcement

- Utilized advanced data analytics and intelligent techniques to investigate high profile fraud.- Investigated complex external threats against the business in order to build cases that can be referred to Law Enforcement

- Lead quality assurance and complex investigation support for the AMERICAS Public Safety Response Team- Trained agents to improve quality and efficiency of production- Lead a project to translate the queries to Portuguese and Spanish so the SLA can be reduced- Supported global projects on investigation processes and tools enhancements- Lead a project to automate the correspondence process - this project reduced the time involved by 50%

- Created external dashboards for Uber marquee fleet partners on Looker Studio. - Organized, created visualizations, and automated data for dashboards.

- Responded to request from law enforcement worldwide while adhering to stringent privacy, legal and ethical requirements - Researched and analyzed large data sets in a time-sensitive and confidential environment- Lead investigation techniques training for AMERICAS Public Safety Response Team- Top performer globally in 2023- Lead a project to automate shift schedules

- Maintained close relationship with law enforcement agencies- Advised on the most useful information for law enforcement needs- Developed a dashboard to identify key states, agencies and contacts requiring additional focus- This was a temporary work assignment at Uber and lead to a full time job at Uber

- Product Price analysis: Optimized pricing strategies through comprehensive data analysis using Power BI and Google Data Studio.- Paid Media Analysis: Assessed and reported on the effectiveness of paid media campaigns using Google Analytics and Hubspot.- KPI Monitoring: Tracked and analyzed KPIs for marketing and sales teams with Power BI and Google Data Studio, enabling data-driven decisions- Automation: Streamlined marketing and sales process using HubSpot and Zapier to enhance… Show more - Product Price analysis: Optimized pricing strategies through comprehensive data analysis using Power BI and Google Data Studio.- Paid Media Analysis: Assessed and reported on the effectiveness of paid media campaigns using Google Analytics and Hubspot.- KPI Monitoring: Tracked and analyzed KPIs for marketing and sales teams with Power BI and Google Data Studio, enabling data-driven decisions- Automation: Streamlined marketing and sales process using HubSpot and Zapier to enhance efficiency Show less

- Product Price analysis: Optimized pricing strategies through comprehensive data analysis using Power BI and Google Data Studio.- Paid Media Analysis: Assessed and reported on the effectiveness of paid media campaigns using Google Analytics and Hubspot.- KPI Monitoring: Tracked and analyzed KPIs for marketing and sales teams with Power BI and Google Data Studio, enabling data-driven decisions- Automation: Streamlined marketing and sales process using HubSpot and Zapier to enhance… Show more - Product Price analysis: Optimized pricing strategies through comprehensive data analysis using Power BI and Google Data Studio.- Paid Media Analysis: Assessed and reported on the effectiveness of paid media campaigns using Google Analytics and Hubspot.- KPI Monitoring: Tracked and analyzed KPIs for marketing and sales teams with Power BI and Google Data Studio, enabling data-driven decisions- Automation: Streamlined marketing and sales process using HubSpot and Zapier to enhance efficiency Show less

- Data Analysis and Dashboard Creation: Analyzing data to create business dashboards that provide actionable insights and support decision-making processes.- Competitive Analysis: Conducting surveys of competitors to identify strategies for improving both new and existing products.- Customer Surveys and Product Improvement: Engaging with customers through surveys to understand the strengths and weaknesses of our products and to formulate improvements based on their feedback.- Design… Show more - Data Analysis and Dashboard Creation: Analyzing data to create business dashboards that provide actionable insights and support decision-making processes.- Competitive Analysis: Conducting surveys of competitors to identify strategies for improving both new and existing products.- Customer Surveys and Product Improvement: Engaging with customers through surveys to understand the strengths and weaknesses of our products and to formulate improvements based on their feedback.- Design Thinking and MVP Participation: Participating in design thinking sessions and contributing to the development of Minimum Viable Products (MVPs) for new product initiatives.- Competitor Data Analysis for Application Development: Analyzing competitor data to understand valuable features and strategies that can be implemented in new applications. Show less

- Conducted data treatment and analysis to create managerial dashboards using Tableau, including P&L, Budget vs Forecast, Business Contribution, Net Sales, COGS & Function Expenses- Utilized MySQL and PostgreSQL for data processing to develop client-focused dashboards, aiding decision-making for the application of agricultural pesticides based on pest monitoring and severity levels.

Conducted research on the impact of company privatization announcements on stock prices.

- Accounts Payable: Managed and processed invoices, ensuring timely payments to vendors.- Accounts Receivable: Monitored and recorded incoming payments, and followed up on outstanding invoices.- Bank reconciliation: Perform regular bank reconciliations to ensure financial records and accurate and up to date- Budgeting: Assist in the preparation and monitoring of budgets, ensuring alignment with financial goals- General Administrative Tasks: Provide support for various… Show more - Accounts Payable: Managed and processed invoices, ensuring timely payments to vendors.- Accounts Receivable: Monitored and recorded incoming payments, and followed up on outstanding invoices.- Bank reconciliation: Perform regular bank reconciliations to ensure financial records and accurate and up to date- Budgeting: Assist in the preparation and monitoring of budgets, ensuring alignment with financial goals- General Administrative Tasks: Provide support for various administrative functions as needed. Show less