- 10+ years experience with SaaS integration and solution deployments.- Excellent communication skills & the ability to work effectively with both technical & non-technical stakeholders.- Team player, responsible, reliable & the ability to work under pressure.- Strong problem solving & technical troubleshooting skills. - Very proficient in finding answers online. Google. Stack Overflow etc.- Data analyst; familiarity with SQL databases. Proficient in SQL Queries.- Microsoft SQL Server, Office Suite, SharePoint, Visio, Windows 11.- Knowledge/experience with XML, XSD, cXML, CSV & delimited data files.- ServiceNow, Babelway, Filezilla, Notepad++- Microsoft DevOps sprint/backlog/code/test cases. - Experience with Agile and Waterfall methodologies.- C# debugging, code review, minor code changes. Github version control.- Training and Documentation lead. Proficient in process mappings (Visio).- Drawn to anything technology related.- Past job specialties: ITIL v2 & V3 Foundations, Crystal Reports, HTML, CSS, Javascript, Dreamweaver, Oracle, Toad, VMware Service Manager 9 Certified Developer, infraEnterprise, Remedy, Photoshop, Hardware support, maintenance, networking, printers, management, troubleshooting, Windows XP/2000/2003/2008/10, Unix (Solaris), Linux (RedHat), Filenet, Websphere.- Additional (personal) specialties: Garmin Monkey C development, Xamarin and Xcode IOS development, GIMP, Wordpress, Ubuntu, MacOS, VSCode.