Cayla Boyce-Wright Email & Phone Number

Rochester, New York, United States

United States

Rochester, New York

Rochester, New York Area

Midtown Atlanta

❖ Responsible for the flow of business throughout shift❖ Gained experience in quick and concise decision making❖ Granted access to assist servers, bartenders and managers with daily tasks❖ Official trainer of new hires after 2 monthsAlthough the primary responsibilities of a hostess is to seat customers, take reservations and assist those dining in, I was also given the responsibility to bus tables for the servers, act as a barback for the shift bartenders, run both food and drinks for servers who needed the assistance, and act as security for private events and showings. It was a way for me to get experience in numerous areas involved in ensuring that the flow of the pub was both constant and controlled.

Buffalo/Niagara, New York Area

❖ Gained experience in customer-employee relations❖ Experience in accountability and discipline❖ Workplace cleanliness and organization❖ Unofficial trainer of new hires after 3 monthsJob responsibilities varied from directly interacting with customers, to dealing with food and beverage products and training newly hired employees. First time gaining real world experience with barista training, food preparation, and the supervising of shift flow and effectiveness.