Cayla Collins is a Associate Manager, Community Management at Mark Anthony Brands Inc.. She possess expertise in social media marketing, writing, multi media marketing campaigns, public relations, marketing and 12 more skills. Colleagues describe her as "Working with Cayla over the past 2 years at Thrive Causemetics has been a great experience. In the time we worked together she impressed me with her drive and attention to detail. She went above and beyond in her role and was always eager to take on extra projects to support the team and our customers. Cayla helped support our order management process for at-risk orders, something that previously was a task for team leads only. She was able to practice discernment in issues that could potentially compromise the brand and share feedback to make the process more efficient and effective. When we were testing a new chat partner, Cayla was one of few working in the system to share feedback that helped determine the continuation of our partnership. Cayla was so invested in our giving mission that she coordinated bi-weekly presentations of our various giving partners to continue to build connection within the organization. She also shared her outside skills as a Yoga teacher within our organization to support a culture of wellness. I could not recommend Cayla enough to any company lucky enough to have the opportunity to hire her." and "I worked as Cayla’s Customer Experience Director. Cayla added so much value to our team and our customers. Internally, Cayla was one of our strongest performers, so flexible and easy to work with, and also a stellar teammate who invested effort into our team’s culture and well being. Her passion for the customer is something anyone would be lucky to have on their team. Cayla exercised discernment and strong judgment when it came to order management, in order to best protect the brand from reselling and fraud. This subject can be stressful and difficult when it also involves interfacing with the customer and balancing business needs, but Cayla did this gracefully. She also consistently shared feedback to improve the efficiency and efficacy of the process. Cayla has no problem taking on and leading new projects. She worked closely with her manager on a social media outreach project, and managed sharing customer testimonials within our team. I highly recommend Cayla to any organization. She is such a valuable teammate and I would work with her again with pleasure and without hesitation."