Cayla Hermann Email & Phone Number

Akron, OH, US

• Illustrate verbal communication to customers with accurate prices and knowledge about the menu as well as to coworkers about new customers and working as a team to have satisfied customers.
• Provide excellent customer service by maintaining on average 50 orders per shift by taking, preparing, and delivering orders and multitasking between each
• Execute strong management skills by overseeing roughly 6 employees, being sure that waitresses and fountain workers are completing their duties, and writing a report at the end of the night about how the day went
• Strengthen reliability assurance by always arriving at least 10 minutes before shift starts and always working a scheduled 32 hours weekly

• Acquired attention to detail techniques daily that followed rules of the festival along with rules and structure of each booth within the festival
• Demonstrated flexibility by volunteering in 4 booths while working around daily schedule to make food, handle cash flow, and direct games
• Maximized teamwork success when assisting in set up and preparation of the festival grounds by working with other volunteers and merging ideas together

• Orchestrated time management by balancing around 4 tasks a shift in an efficient manner while still maintaining high quality customer interactions
• Collaborated with managers about setting a goal and constructed a daily plan to sell 3-10 products per shift
• Accelerated ability to persuade others when completing training courses that taught how to sell product to customers with a daily goal