Cayley Breeze Email and Phone Number

Manager of Cochrane Home Treasures. Not for profit thrift store serving the community of Cochrane.

· Bookkeeping duties on QuickBooks including month-end balancing, daily sales entries, payroll, GST payments, accounts payable/receivable and preparation for accountant’s year-end reconciliation.· Marketing and advertising strategies including social media, event planning, print advertising, and store promotion within community networks.· Daily Management of employees including recruiting, interviewing, selecting, training, scheduling and overall supervision of qualified, friendly staff. · Customer liaison to ensure customer satisfaction on all sales and interactions with store employees. · Buying stock including monitoring current fashion trends for the store demographic, keeping abreast of competitors, and merchandising stock onto the sales floor in appealing, eye-catching store displays. · Supplier liaison dealing with defective merchandise returns, mis-shipments, and back orders.· Buying of all store supplies including fixtures, office supplies, POS computers and store cleaning.As an entrepreneur, I have developed all marketing and social media campaigns for my store. I oversee four employees currently, who manage all of the floor shifts, but have had up to 10 employees. I have implemented a customer service program and successful store policies for my staff to follow. I do all bookkeeping for my store and am very capable on QuickBooks. I am in charge of all aspects of growing my business by creating buzz with my marketing strategies, events and promotions.

· Bookkeeping duties on QuickBooks including month-end balancing, daily sales entries, payroll, GST payments, accounts payable/receivable and preparation for accountant’s year-end reconciliation.· Marketing and advertising strategies including social media, event planning, print advertising, and store promotion within community networks.· Daily Management of employees including recruiting, interviewing, selecting, training, scheduling and overall supervision of qualified, friendly staff. · Customer liaison to ensure customer satisfaction on all sales and interactions with store employees. · Buying stock including monitoring current fashion trends for the store demographic, keeping abreast of competitors, and merchandising stock onto the sales floor in appealing, eye-catching store displays. · Supplier liaison dealing with defective merchandise returns, mis-shipments, and back orders.· Buying of all store supplies including fixtures, office supplies, POS computers and store cleaning.As an entrepreneur, I have developed all marketing and social media campaigns for my store. I oversee four employees currently, who manage all of the floor shifts, but have had up to 10 employees. I have implemented a customer service program and successful store policies for my staff to follow. I do all bookkeeping for my store and am very capable on QuickBooks. I am in charge of all aspects of growing my business by creating buzz with my marketing strategies, events and promotions.

· Operated a 25 room motel as an on-site, live-in manager with my husband. · Implemented an online booking reservation system and was responsible for maintaining its daily operation with inventory management. · Daily management of six employees which consisted of recruiting, interviewing, selecting, training, scheduling, and overall staff supervision.· Marketing and advertising which included creating social media accounts, web ad’s, google analytics, website re-development and continual content creation.· Guest management which included handling customer complaints, helping guests manage trip bookings and client retention.· Maintained profitability during an economic downturn by aggressively adapting operating costs with revenue flow.· Bookkeeping duties on QuickBooks which includes month-end balancing, daily sales entries, payroll, GST payments, accounts payable/receivable and book keeping preparation for accountants for year end.· Implemented a customer feedback system in order to dynamically meet the changing needs of our guest’s and provide a relaxing guest experience. · Actively involved in local tourism association to gain insight and connections in the industry among other business professionals. This position required a high level of customer interactions and relations. As the manager you were the front line person handling customer problems and ensuring every guest had an enjoyable experience.

· Assisted brides in all aspects of planning their wedding.· Budget planning which included detailed budget analysis of bride’s expectations.· Guest coordination to ensure all participations were on-time, aware of any changes and confidant in the flow of the day.· On site set up and tear down which included décor, tables, chairs, wedding tents, AV equipment in an efficient, timely and clean manner. · Review and advise on all vendor contracts to ensure they were providing the correct services and advise clients on any corrections, amendments or additions. · Vendor coordination to ensure all vendors provided the services outlined in their contract. Also liaison between different vendors to ensure there was a cohesive vision that was met for the day.· Create and maintain a calm, stress-free environment for the bride and her guest’s on the wedding day.This position required me to be highly organized and professional at all times. As a wedding planner you wear many different hats and are often need to think on your feet and implement on the spot to fix a problem.